First time I have used directline but received very good service.
First time I have used directline but received very good service.
Directline Flights
Directline Flights
11 years ago
Thank you. I hope your flight to Toulouse goes well and that we can help again in the future.
Sara, Customer Services
0
共有
信頼できるカスタマー
11 years ago
I could not get the boarding pass to down load let alone print. I suspect that…
I could not get the boarding pass to down load let alone print. I suspect that the pdf was on a latest programme which my computer does not operate. I clicked on the download programme on the...
さらに表示
Directline Flights
Directline Flights
11 years ago
I am very sorry about the inconvenience you faced when attempting to check in with EasyJet. As your agent we would have been happy to check you in, print and post boarding passes for you.
Mat, Customer Services
0
共有
信頼できるカスタマー
11 years ago
Excellent service so far,the journey hasnt started yet hope all goes well
0
共有
信頼できるカスタマー
11 years ago
Got me there and back again.
0
共有
信頼できるカスタマー
11 years ago
Excellent service received at all times.
Excellent service received at all times.
Directline Flights
Directline Flights
11 years ago
Thank you for your comments. You repeated business is very much appreciated, thank you.
Mat, Customer Services
0
共有
信頼できるカスタマー
11 years ago
Speedy, straight forward uncomplicated booking and flight! No problem whatsoever!
Speedy, straight forward uncomplicated booking and flight! No problem whatsoever!
Directline Flights
Directline Flights
11 years ago
Thanks for your feedback. I hope you enjoy your visit to the Algarve and that we can help again in the future.
Tony, Customer Services
0
共有
信頼できるカスタマー
11 years ago
Managed our booking with the airline and communicated well. Everything has come through correctly to…
Managed our booking with the airline and communicated well. Everything has come through correctly to us by email from the airline. It is helpful that we also have a telephone contact.
0
共有
信頼できるカスタマー
11 years ago
We did have a problem as our flight with Ryanair was cancelled and it was…
We did have a problem as our flight with Ryanair was cancelled and it was only after I had tried to recover my money from them without success that I contacted Directline Flights who did return my...
さらに表示
Directline Flights
Directline Flights
11 years ago
Thanks for raising this with us. I agree, our wording should be clearer, so we've already addressed this. I'm glad you were satisfied that we processed your refund so quickly and thank you for replying to my email from earlier today.
A Bradley, Managing Director
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.