Having to pay for a piece of hold luggage (£40 and £16.50) came as a…
Having to pay for a piece of hold luggage (£40 and £16.50) came as a shock.
I acknowledge that the fault was mine, having wrongly assumed that including hold luggage in my name would automatically...
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10 years ago
Service was good though didn't realise it would cost us extra!
Got a slap on the…
Service was good though didn't realise it would cost us extra!
Got a slap on the wrist from the boss!!
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10 years ago
I had difficulty printing my boarding passes for my flight and your young lady was very…
I had difficulty printing my boarding passes for my flight and your young lady was very helpful, printed them off and sent them to me. So as far as I am concerned your service was excellent.
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10 years ago
Simple to book. Good customer service when I phoned with a query.
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10 years ago
Friendly staff . A/C was clean . Right on time . Will travel again .
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10 years ago
More should be done to shorten the overall journey time by allowing people to check…
More should be done to shorten the overall journey time by allowing people to check in say an hour before flight departures.
At present an hour & half flight takes all day when you add up ALL stages...
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10 years ago
They were very good book my flights and no problems
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10 years ago
Excellent service, the staff are well trained ,very polite .my queries were dealt with immediately…
Excellent service, the staff are well trained ,very polite .my queries were dealt with immediately and in a professional manner . I was we'll satisfied and will use direct line again and recommend...
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10 years ago
Everything was good. No problems except a little confusion over API but realised I didn't…
Everything was good. No problems except a little confusion over API but realised I didn't need to do this after several attempts at trying!!
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10 years ago
Very pleased with the service received from your company,would definitely use again.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.