Staff Member (Sarah) who dealt with my booking was and is totally incomparable. She was…
Staff Member (Sarah) who dealt with my booking was and is totally incomparable. She was polite, efficient, diligent, extremely helpful and knew her 'stuff' so to speak.
I can only say that it was a...
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Directline Flights
Directline Flights
10 years ago
Thanks for your best wishes and your praise for Sara. She really enjoys her job and it shows!
Tony, Customer Services
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10 years ago
The booking was easy, and the customer service I received via the phone was absolutely…
The booking was easy, and the customer service I received via the phone was absolutely fantastic!
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10 years ago
Call answered quickly. All problem,s sorted in minutes. Sara very helpful
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10 years ago
Certainly as good as Air Canada! Luton is much more pleasant than Heathrow. If all…
Certainly as good as Air Canada! Luton is much more pleasant than Heathrow. If all passengers traveled nude, it would greatly facilitate Security.
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10 years ago
Excellent service and quick response too. Will definitely continue to use their services in future.
…
Excellent service and quick response too. Will definitely continue to use their services in future.
Peter Bays
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10 years ago
The staff at Málaga airport were great. HOWEVER, the person who attended to us at…
The staff at Málaga airport were great. HOWEVER, the person who attended to us at Gatwick left a lot to be desired. She was sour, rude and more like a 'sergeant major'. NOT NICE!! She treated us as...
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Directline Flights
Directline Flights
10 years ago
I'm sorry to hear about the check-in staff at Gatwick. Thanks for replying to my email to confirm that you were happy with the service here at Directline Flights.
A Bradley, Managing Director
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10 years ago
Very good. Easy to book
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10 years ago
I was expecting a response within a day but in fact received one within ten minutes…
I was expecting a response within a day but in fact received one within ten minutes .
As I thought it would take a day to respond I also called and was dealt with promptly and efficiently. Thank you.
信頼できるカスタマー
10 years ago
No complaints other than I had difficultly managing my booking as I was not aware that I had to click to say someone else had booked for me as I thought I was the person who booked. This meant I spent a lot of time inputting my e mail address and being told it was not valid.
Could you just make it more obvious that you are the people that booked it and you need to click the someone else booked button.
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10 years ago
Sara Bradley couldn't have been more efficient and helpful. Many thanks!
Henry Meyric Hughes
Sara Bradley couldn't have been more efficient and helpful. Many thanks!
Henry Meyric Hughes
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.