Sara Bradley sorted out all our problems. We think she's fantastic!
Linda Lomri and Gustravo Asenjo…
Sara Bradley sorted out all our problems. We think she's fantastic!
Linda Lomri and Gustravo Asenjo Blanco
0
共有
信頼できるカスタマー
10 years ago
I don´t go until the 11th August, therefore your timing is BAD.
I don´t go until the 11th August, therefore your timing is BAD.
Directline Flights
Directline Flights
10 years ago
The survey is sent before departure, because it is about Directline Flights customer service, not about the airline. I hope this explains the timing.
A Bradley, managing Director
信頼できるカスタマー
10 years ago
Quick to respond with help and explanations
0
共有
信頼できるカスタマー
10 years ago
I found Direct Flights services to be very professional & helpful, they responded promptly to all…
I found Direct Flights services to be very professional & helpful, they responded promptly to all my questions & sent me my boarding tickets by post because I had difficulty in printing them off...
さらに表示
0
共有
信頼できるカスタマー
10 years ago
Telephone helpline very efficient call answered immediately and problem dealt with straight away.
0
共有
信頼できるカスタマー
10 years ago
Very easy to use, rang and spoke with a very helpful lady who sent my…
Very easy to use, rang and spoke with a very helpful lady who sent my booking forms via the post.
0
共有
信頼できるカスタマー
10 years ago
i asked for info re booking a seet after i had printed my boarding pass and…
i asked for info re booking a seet after i had printed my boarding pass and got no help at all so if there was a section worse than bad i would have pressed it i dont suppose i will here from you...
さらに表示
Directline Flights
Directline Flights
10 years ago
Dear Mr Bardsley Thank you for taking the time to talk to me about your booking. I am glad that we were able to sort out your seating for you and I have e-mailed your new boarding pass with seat 13A together with a receipt for the €13.49 charged by easyJet. I hope you are able to enjoy the cooler weather in the UK when you arrive on Monday. Very Best regards Sara
Sara Bradley, Customer Service Agent
信頼できるカスタマー
10 years ago
Thank you directline flights especially you Sara even a friend employed by e/j couldn't help me but you sorted my problem and were very quick and professional doing it, my next flight will be booked via your company well done .
0
共有
信頼できるカスタマー
10 years ago
Great service. Thanks.
Great service. Thanks.
信頼できるカスタマー
10 years ago
Great
0
共有
信頼できるカスタマー
10 years ago
The staff were very helpful ten out of ten would recommend you to any one
0
共有
信頼できるカスタマー
10 years ago
I could not print my boarding pass for my return journey unless I paid more which…
I could not print my boarding pass for my return journey unless I paid more which I think is extremely poor !!!
Directline Flights
Directline Flights
10 years ago
I agree, Ryanair's policy on this is very poor and I wish they'd change it. Do let us know if you'd like us to check you in for your return.
A Bradley, managing Director
0
共有
信頼できるカスタマー
10 years ago
I had no problem booking my flight and found the site easy to understand. Will use…
I had no problem booking my flight and found the site easy to understand. Will use the company again.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.