Use of wheelchair very good - helpers very efficient.
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10 years ago
Girl on telephone very good helping me with boarding pass.
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10 years ago
It was not excellent, but fine for booking me a flight. I fly on Tuesday…
It was not excellent, but fine for booking me a flight. I fly on Tuesday so the proof will be in the pudding!
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10 years ago
Good
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10 years ago
they were great. When I had trouble reserving seats they quickly sorted it for me...…
they were great. When I had trouble reserving seats they quickly sorted it for me... Responded to emails promptly even though I was doing this from New Zealand in a different time zone. Thanks for...
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10 years ago
Had to change my departure date so phoned your 008 number and was dealt with…
Had to change my departure date so phoned your 008 number and was dealt with in a very efficient polite manner (being completely non-tech!!) with efficient outcome. Didn't like the surcharge but it...
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10 years ago
Always a really helpful lady at the end of the phone when I added luggage…
Always a really helpful lady at the end of the phone when I added luggage etc.
Will happily re book flights again.
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10 years ago
Service was excellent, particularly with a lady called Sara helping me with awkward enquiries. I…
Service was excellent, particularly with a lady called Sara helping me with awkward enquiries. I will use directlineflights again! Many thanks,
Owen
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10 years ago
The booking went very smoothly, I have no complaints.
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10 years ago
Answered my call pomptly - helpful and positive - changed my booking without a fuss-…
Answered my call pomptly - helpful and positive - changed my booking without a fuss- even offered to get my boarding pass and send it on to me - I was delighted
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.