Phone manners not great put pressure on me for a sale
Vicky
Destination 2
6 years ago
Good Evening,
We are sorry that you are unhappy with the service you received. After listening to the calls and trying to obtain more information from you via the phone call today, we do believe that this low star rating is not reflective of the service and support you received from our team when you booked with us and since you booked with us.
Our company policy is not to email quotes throughout our peak time and we are deeply sorry that this policy has meant we have fallen short on our service to you. We are 100% happy that there was no pressure placed on you to book with us.
We wish you a lovely week end.
Many Thanks
Customer Service Team
信頼できるカスタマー
6 years ago
So u asked for my opinion I give it. You then disagree. Phone me at home cause me grief and that’s before I’ve even been on the holiday. What a **** company. Can I give u zero stars. What a joke.
Vicky
Destination 2
6 years ago
Good Morning, We called to understand your review in more detail because after listening to the calls between you and our sales team we did not understand why you may feel like this and we wondered if you could offer more information to support this review.
We are still none the wiser on the reasons for you feeling in this way other than our no email policy in peaks, which we extend a further apology.
Many Thanks
Customer Service Team
1
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信頼できるカスタマー
6 years ago
Great service.
0
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MM
Mr Hugh Morgan
6 years ago
Mr Hugh MorganのDestination 2に関するコメント:
Great job Kelly
Easy to book with and lots of great advice from Kelly who was very knowledgeable about our destination, and the optimum flights for us.. The price of the package was also very competitive. First...
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1
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信頼できるカスタマー
6 years ago
AWESOME A*****
0
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MW
MRS CAROL WHYKE
6 years ago
MRS CAROL WHYKEのDestination 2に関するコメント:
fab service
0
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MM
Mr ADAM MALLEY
6 years ago
Mr ADAM MALLEYのDestination 2に関するコメント:
Highly Recommend :)
Cant recommend enough, Matt was extremely professional and informative. We got a fantastic deal in comparison to other travel operators quotes. Wont be using anyone else. thanks Matt :)
0
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信頼できるカスタマー
6 years ago
Very Helpful and Infomative with Holiday choices. Amazing price and straight forward from start to finish.
0
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信頼できるカスタマー
6 years ago
Best price
Very helpful and courteous staff, very competitive prices
0
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信頼できるカスタマー
6 years ago
Had a great deal best around , no problems so let’s hope it all runs smooth
Service and price was fantastic no other company could match it
