Good on existing holiday. Not so good on future holiday enquiry
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信頼できるカスタマー
3 years ago
Feel like I have been conned
I booked with them online, then a few days after receiving the confirmation email, contacted the hotel directly to make dinner reservations - the hotel had no record of my booking. When I contacted...
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Customer support
Destination 2
3 years ago
Hello we are sorry you feel like this, it is surely simply a delay in timescales getting back to you for which we apologise. The hotel will have an allocation for Destination2 and your booking will be part of that but they do not always ask for names until nearer travel. For our part, it can take a while to go through our reservation process to get the right reference for a guest to approach the hotel directly and which may be different to that we use. We will ask for attention to this for you and for the team to manage your expectation about when they can provide the detail you need.
1
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信頼できるカスタマー
3 years ago
Great phone service!
Had a great experience booking through Destination 2. Confirmed the options by phone and then booked online. Vouchers arrived very quickly. A pain-free and pleasant experience. Will definitely use...
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0
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信頼できるカスタマー
3 years ago
So far so good but I haven’t travelled yet
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MM
Mrs Marie Martins
3 years ago
Mrs Marie MartinsのDestination 2に関するコメント:
it was an easy experience. I would recommend them
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MC
Mr Alan Collins
3 years ago
Mr Alan CollinsのDestination 2に関するコメント:
Very professional and helpful service, only took a few minutes to organise our cruise holiday.
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MT
Mr Paul Tarmas
3 years ago
Mr Paul TarmasのDestination 2に関するコメント:
Easy to book, good price.
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信頼できるカスタマー
3 years ago
AMAZING LADY AND SERVICE! VERY PROFESSIONAL!
Service was excellent, customer service impeccable.
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MD
Miss irene Denham
Lymington, Hampshire
3 years ago
Miss irene DenhamのDestination 2に関するコメント:
Helpful, friendly, professional.
Stephen was my assistant, and helped me to get my holiday sorted, from baggage to flights, yes I would recommend them.
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MA
Mr minn Aye
London
3 years ago
Mr minn AyeのDestination 2に関するコメント:
Good holiday booking experience with Llewys@Destination2.
Llewys Benbow was able to give me good advice on the resort and hotel choice which would suit our requirements as a family holiday to Mauritius in January 2023.
He was polite, patient and not pushy. ...
