BUYER BEWARE (caveat emptor is the Latin phrase) OF THIS COMPANY.
From my own experience I detail below I advise others to shop around and get other estimates from other companies for any work required as it appears I was overcharged. I have since contacted the...
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Grande Digital
Dawes Doors
1 year ago
Good morning --
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that you weren’t satisfied with your experience and our pricing. Please allow us to address your concerns.Firstly, we understand that unexpected repairs can be frustrating, and we aim to provide a service that balances quality, efficiency, and value. While we strive to remain competitive on price, we’re also proud to offer OAP discounts and on-the-day discounts to save our customers the potential inconvenience and cost of a second visit. Additionally, all our work comes backed with a parts and labour guarantee, offering peace of mind should any issues arise.
We completely appreciate that customers may wish to shop around for other quotes, and there is absolutely no pressure or obligation when reaching out to Dawes Doors. We also don’t charge any call-out fees, ensuring transparency from the moment you contact us. Our aim is to provide professional and efficient service to ensure your garage door operates safely and reliably.
We’re sorry to have missed the opportunity to follow up on your request for clarification. Your feedback is invaluable to us as we continually improve and your comments will be shared with the team in due course.
Thank you again for your business. We deeply value all our customers and hope to regain your confidence in the future.
Kind Regards,
The Dawes Doors Team
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JR
John Rodgers
Feefoに#よる#検証#済み
Bracknell
1 year ago
John RodgersのDawes Doorsに関するコメント:
Garage door repair.
Excellent would thoroughly recommend this company for their rapid response to our enquiry about the situation with our failed garage door.
An engineer was with us within hours and the door was repaid...
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信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Repair of spring mechanism
The service engineer was extremely polite and happy to converse. He was very knowledgeable. Great service and a pleasure to do business with them which is sadly not very common these days.
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信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
I was very pleased with the end to end process
Well organised and we were kept informed as the repair was carried out
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JC
Jane Cook
Feefoに#よる#検証#済み
Norwich
1 year ago
Jane CookのDawes Doorsに関するコメント:
All good
Excellent when Kevin arrived but when booking on line slots were offered and II chose 8-1 but engineer arrived at 2.30 . It would have been given an eta if after time slot.
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ND
Nigel Deere
Feefoに#よる#検証#済み
Bolsover
1 year ago
Nigel DeereのDawes Doorsに関するコメント:
Electric roller shutter door repair.
Excellent prompt service and a very friendly engineer, Phil who replaced the door controller quickly and efficiently.
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MA
MARK
Feefoに#よる#検証#済み
1 year ago
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信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Garage door repair
Rapid service problem rapidly fixed
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IA
Ian
Feefoに#よる#検証#済み
Leicester
1 year ago
IanのDawes Doorsに関するコメント:
Great service
Great service from contact same day appointment time, to advise of visit and works required to engineer completion