Engineer was excellent and completed the work to my complete satisfaction.
Unfortunately the appointment system saw us waiting in for two days only to receive a recorded message at 1600 hours that it...
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0
共有
MW
MR SIMON WELCH
Feefoに#よる#検証#済み
Swindon
1 year ago
MR SIMON WELCHのDawes Doorsに関するコメント:
Garage door repair
Very good service.and communications
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Speedy Garage repair
Needed a repair on Garage door as spring had broken. Phoned the company and they came next day. Fixed the issue in a couple of hours. Excellent.
0
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CA
Carlos
Feefoに#よる#検証#済み
Surrey
1 year ago
CarlosのDawes Doorsに関するコメント:
Very good service, and on time for appointment.
Will highly recommend
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
fitter turns up and tells me its a standard size door ,then 20 mins later woman phones me and says door isnt a standard size and an extra £660 to pay on top of the £1495 ,clearly fitter doesnt know...
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0
共有
MS
Matthew Scantlebury
Feefoに#よる#検証#済み
Newport
1 year ago
Matthew ScantleburyのDawes Doorsに関するコメント:
Great service
Rees was brilliant, great communication with excellent customer service. Would definitely recommend.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Prompt service saved the day
Garage door failed but the response I received was prompt and efficient.
0
共有
RT
R Thomas
Feefoに#よる#検証#済み
Stratford Upon Avon
1 year ago
R ThomasのDawes Doorsに関するコメント:
Garbage Company!
Con artists!
Tried to convince me I needed a whole new engine.
I knew what was required as the fault had happened before. Absolutely nothing wrong with the engine at all.
Just trying to get money out...
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Grande Digital
Dawes Doors
1 year ago
Good afternoon --
Thank you for your feedback. We're sorry to hear that your experience with us did not meet your expectations. After reviewing the details of your visit, here’s what we found:
Upon inspection, the engineer noted that the tube motor had lost its limits. This essentially means the door was unable to detect where the top or the bottom was, causing it to roll off its tracks. Additionally, the door’s manual winder was not functional, leaving no option for a temporary fix like the one you mentioned had been done previously by another company.
Because of these issues, our only solution was to provide you with a quote for a new motor. This was provided to you with no call-out charge and absolutely no obligation to proceed further.
Thank you for giving us the opportunity to assist, and we wish you the best in getting this issue resolved.
Kind Regards,
The Dawes Doors Team
