My electric roller garage door refused to open this morning. I phoned Dawes Doors at about 8:30am, and they said someone would be with me later. Gareth arrived at 10:00am and quickly identified the...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon Geoff --
We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner on the same day of your initial enquiry. On behalf of the team, thank you for taking the time to write a review and sharing your positive experience.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
Good quick repair but expensive
The technician was very good, came within 24 hours and fixed the problem. The price was higher than other firms, possibly reflecting the speedy response. The quote for a new door was way higher than...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon --
We appreciate the review and feedback after your recent experience. Also great that we reached you within 24 hours of your initial enquiry. It's always the customers decision if they would like the work carried out after prices are advised following the free no obligation survey.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Dawes Doors Team
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Feefoに#よる#検証#済み
3 years ago
Excellent garage door company
Very good service from start to finish great customer service they was very helpful the technician explain every thing and was very helpful in sorting the problem would very much recommend this...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon --
We are so pleased we were able to meet your expectations from start to finish providing a professional service from the technician and customer service team who assisted you. It's really appreciated that you took the time to write a review and share your experience.
If you require any further help in the future it would be our pleasure to assist you.
Kind Regards,
The Dawes Doors Team
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MR
MR
Feefoに#よる#検証#済み
3 years ago
MRのDawes Doorsに関するコメント:
Brilliant Service
Excellent. From the time I requested my garage door to be rectified, I was kept informed on when the engineer was coming. On arrival the engineer sized up the problem notified the head office who...
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Grande Digital
Dawes Doors
3 years ago
Good morning sir --
Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the brilliant service from the technician - your comments and feedback will be shared with the team. Excellent review - equally we can't ask for anymore than that!
Enjoy the rest of your day and have a lovely weekend.
Kind Regards,
The Dawes Doors Team
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JO
John
Feefoに#よる#検証#済み
3 years ago
JohnのDawes Doorsに関するコメント:
Arrived on time did all the measuring no fuss did the quotation no pressure to buy
Nice 👍 guy
Grande Digital
Dawes Doors
3 years ago
Good morning John --
Great to hear the technician arrived on time and there was no pressure to buy. If we can be of any further assistance please do not hesitate to contact the team. Thank you for sharing your positive experience on Feefo.
Have a good weekend and thanks again.
Kind Regards,
The Dawes Doors Team
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Feefoに#よる#検証#済み
3 years ago
Very efficient
Very efficient from start to finish, dealt with the enquiry very quickly and sorted it within an hour of me ringing them. We thought the quote was a little on the high side, but we needed the job...
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Grande Digital
Dawes Doors
3 years ago
Good morning --
Thank you so much for the five star review. Its really appreciated by the team at Dawes Doors for sharing your experience after our recent visit and the work completed was to your complete satisfaction.
Excellent feedback also for the technician who made the visit to your home, have a good weekend and thanks again.
Kind Regards,
The Dawes Doors Team
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LI
Linda
Feefoに#よる#検証#済み
Bude
3 years ago
LindaのDawes Doorsに関するコメント:
There seem to be a lack of communication with the engineers from the admin
They booked me in and cancelled which went on for 4 days also when the engineer came he didn’t have a clue on what he was meant to be doing. He says d he normally only does up & over doors not...
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Grande Digital
Dawes Doors
3 years ago
Good morning Linda --
We are sorry to hear the appointment was moved 4 times, so will be investigated further as to why that happened. Thank you for your patience when we eventually reached you.
Having consulted with the technician who made the visit, he has confirmed that costs were advised as they always are after a survey before any work was carried out. This was for a mini service which included checking all screws were safe, cleaning out the guides, checked all springs and cables, lubricated where necessary and checked the door would close manually as was automated.
Have a good weekend.
Kind Regards,
The Dawes Doors Team
1
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SE
Sean
Feefoに#よる#検証#済み
Tibshelf
3 years ago
SeanのDawes Doorsに関するコメント:
Excellent!!!
Excellent service provided by Anthony. Would definitely recommend.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Sean --
We are so pleased we were able to meet your expectations after the technicians visit.
It's really appreciated that you took the time to write a five star review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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信頼できるカスタマー
Feefoに#よる#検証#済み
3 years ago
Too expensive!
Too expensive. Nice chap.
Grande Digital
Dawes Doors
3 years ago
Good morning --
Having consulted with the technician who made the visit to your property, we do not offer a key cutting service so that we could gain entry to the garage door. Our only solution would be to technically break into the door and supply a new handle with keys. We had the parts on the van to do the job, but obviously completely your choice if you wish to proceed.
Apologies we were not able to assist on this occasion.
Kind Regards,
The Dawes Doors Team
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EL
elizabeth
Feefoに#よる#検証#済み
3 years ago
elizabethのDawes Doorsに関するコメント:
Very expensive
Very prompt service but incredibly expensive - minor adjustment to door and and no parts - no guarantee cost £144
Grande Digital
Dawes Doors
3 years ago
Good morning Elizabeth --
Great to hear the service received was prompt. As for costs, after our initial survey we always provide a price with no obligation before any work is carried out. As your guarantee, we are in the process of going paperless, so they are being emailed. This will be chased up immediately for you.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team