If you like to ski, cycle, climb, anything else outdoors and want kit you can rely on day in day out then we think you’d like it a whole lot more in our gear. But we know that it’s not what we say that matters but what we do. We make high quality products that are fit for purpose. That’s why when it comes to developing our ranges we look for the most effective technologies and materials. We put everything we make to the test and utilise our team of athletes to make sure it can withstand professional use.
In no way is this reflective of the high quality that we have come to expect from our goods so I can only apologise.
I understand that we sent you a prepaid returns label as soon as we were made aware of the faults and will happily issue a full refund once the goods have been returned back to us.
Regards,
Dare2b Customer Service