If you like to ski, cycle, climb, anything else outdoors and want kit you can rely on day in day out then we think you’d like it a whole lot more in our gear. But we know that it’s not what we say that matters but what we do. We make high quality products that are fit for purpose. That’s why when it comes to developing our ranges we look for the most effective technologies and materials. We put everything we make to the test and utilise our team of athletes to make sure it can withstand professional use.
I do apologise that your order was not received. Regretfully when Hermes tracking shows that a parcel has been delivered, but the customer has not received the parcel, Hermes does require the customer to sign and return a Denial of Receipt form to allow them to look into the matter further. I do apologise for the inconvenience caused by this process.