I needed to exchange for the size up, this was really quick and easy - with the replacement size being sent straight away (free delivery) whilst the originals were being sent back (free returns!)
Very slow - it doesn’t take a week to put a nightdress in an envelope and post it.
Sharon
cyberjammies
2 months ago
Hello,
We understand your frustration with the time it took for your order to be processed, it is normally delivered in 2/3 Days we understand this took a little longer at this time..
We appreciate you sharing your experience and hope we can improve in the future.
Kind regards,
Fable & Eve
Your goods are first class and I will order from you again,but your delivery service takes much to be desired.
Sharon
cyberjammies
2 months ago
Hello Richard,
We appreciate you taking the time to share your feedback with us. We are delighted to hear that you consider our goods to be first-class and that you plan to order from us again.
We also note your comments regarding our delivery service.
Firstly apologies you are having problems with Evri, just for your future reference we also offer Royal Mail and DPD the option is available to choose who delivers your goods from us when you are in Checkout, we hope this helps.
Kind regards,
Cyberjammies
Award winning family sleepwear and loungewear brand. Fun, standout prints help our customers express their own, at home style in the highest quality fabrics. Sustainably made with our customers wellbeing in mind, to provide the most comfortable night’s sleep.
Award winning family sleepwear and loungewear brand. Fun, standout prints help our customers express their own, at home style in the highest quality fabrics. Sustainably made with our customers wellbeing in mind, to provide the most comfortable night’s sleep.
