No direct contact with customer service.
Delivery was really quick and the return process was easy enough with the qr code and label provided from the post office. Hopefully refund won't take long
Alison
Curvy Kate
1 year ago
Hi there,
Thank you for your review. We're glad to hear your order arrived quickly and that the return process was smooth. We're pleased to confirm that your refund has recently been issued.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at support@curvykate.com. We're here to help.
Best wishes,
The Curvy Kate Team
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Alison
Curvy Kate
1 year ago
Hello,
We are sorry to hear that your recent purchase didn't turn out to be the perfect fit this time around. We understand how frustrating it can be when sizing and fit don't meet expectations.
It's important to note that sizing and fit can vary significantly between different styles and brands. We appreciate your understanding in this matter. Our team is here to help you find the right fit and offer further advice on styles that may better suit your preferences.
Best wishes,
The Curvy Kate Team
Great just sad about the other one that needs to go back
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Chloe
Curvy Kate
1 year ago
Hi there,
Thank you for your feedback.
I’m glad to hear you like the bra, however, I’m sorry to hear it’s too big on this occasion.
You can easily start the return process using our returns portal here:
https://returnsportal.co/version-live/r/curvykate
If you have any questions about returning your item or need further assistance, please don’t hesitate to get in touch at support@curvykate.com.
Best wishes,
The Curvy Kate Team
Curvy Kate creates lingerie and swimwear exclusively for the fuller bust, with passion and expertise that bigger boobs deserve.
We aim to empower you to feel confident, proud of your curves, and ready to take on the world!
Curvy Kate creates lingerie and swimwear exclusively for the fuller bust, with passion and expertise that bigger boobs deserve.
We aim to empower you to feel confident, proud of your curves, and ready to take on the world!