I have ordered from Curvy Kate for years but I dont think I will be anymore unfortunately. The Return cost was 13 euro which is just too much to make sustainable purchasing and trying on items, which...
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Chloe
Curvy Kate
1 year ago
Hi there,
Thank you so much for taking the time to leave your honest review.
We’re really sorry to hear that the returns process has let you down.
We’d like to clarify that using the returns portal is an optional service, and you’re always welcome to arrange a carrier of your choice for your return if this is a more cost-effective option.
Once you provide the details of your postage receipt, we’ll be happy to ensure your refund is processed as soon as the items are delivered back to us.
We completely understand that this experience has been disappointing, and we truly appreciate your feedback. It will be carefully considered as we review our returns system for our international customers.
Thank you again for your support and for sharing your experience.
Should you need any more assistance, please don't hesitate to reach out to us at support@curvykate.com.
Best wishes,
The Curvy Kate Team
Easy to order online, good description of each piece and photos are a true likeness.
Well packaged and like the attention to detail with tissue paper wraps. Made to feel more luxurious than the...
Curvy Kate creates lingerie and swimwear exclusively for the fuller bust, with passion and expertise that bigger boobs deserve.
We aim to empower you to feel confident, proud of your curves, and ready to take on the world!
Curvy Kate creates lingerie and swimwear exclusively for the fuller bust, with passion and expertise that bigger boobs deserve.
We aim to empower you to feel confident, proud of your curves, and ready to take on the world!