I'm struggling to return the product as there's no information in my parcel
Chloe
Curvy Kate
1 year ago
Hi there,
Thank you for taking the time to leave your feedback.
We’re really sorry to hear that our returns process let you down, we understand how important a smooth and straightforward experience is.
We’ve recently moved to a paperless system, and all returns can now be managed through our online returns portal for added convenience.
Looking into your order, I can see that your items were successfully returned and a refund has already been processed.
Regarding the fit, you’re absolutely right, different brands and styles can vary quite a bit, even within the same size.
This is due to a range of factors including the fabrics, components, wires, dyes, and overall design of each bra.
We always recommend starting with your base size when trying something new, and from there, we’d be more than happy to help fine-tune the fit to make sure you feel as comfortable and confident as possible.
If there’s anything more we can do to help, just let us know by reaching out at support@curvykate.com
Best wishes,
The Curvy Kate Team
Curvy Kate creates lingerie and swimwear exclusively for the fuller bust, with passion and expertise that bigger boobs deserve.
We aim to empower you to feel confident, proud of your curves, and ready to take on the world!
Curvy Kate creates lingerie and swimwear exclusively for the fuller bust, with passion and expertise that bigger boobs deserve.
We aim to empower you to feel confident, proud of your curves, and ready to take on the world!