thank you for your feedback. Following up on the email we sent you we would like to extend our Free 30 Days return policy to give you an opportunity to return the Hot Water Bottle for a full refund. Please email Nathalie at customerservice@cuckooland.com or call her on 01305 755621 and she will assist you with the return. We are so sorry you had a disappointing experience with the product.
Kind regards, Cuckooland.
Cuckooland
Cuckooland
12 years ago
Thank you for sending back your faulty Hot Water Bottle - we have refunded you in full - we will now send your Hot Water Bottle back to Germany so they can do product testing on it and learn from this issue. We really hope that you will still come back to Cuckooland in the future.
Kind regards, Cuckooland.