Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

CruiseKings レビュー | https://www.feefo.com/reviews/cruisekings のカスタマーサービスレビュー| Feefo

すべて（ 2,826件）のレビューを表示中

Mr Finch

Dunfermline

7 years ago

購入日: 03/05/2018

Mr FinchのCruiseKingsに関するコメント:

Great cruise Travel Agent

First rate. The agent was very knowledgable and quickly sorted out our booking. He went to a lot of trouble to assist us in identifying the extent of the restricted view from our balcony. As it...

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Elaine

CruiseKings

7 years ago

Dear Mr Finch, thank you so much for taking the trouble to give us your feedback. I am glad that you like our service and I will be sure to let Scott read your comments. Enjoy your upgrade and your cruise.

すべてのカスタマーレビューを表示

Mrs Keech

Eastbourne

7 years ago

購入日: 17/04/2018

Mrs KeechのCruiseKingsに関するコメント:

Friendly efficient and knoledgeable

Very helpful, knowledgeable and able to fit my requirements in a very professional friendly manner. Always quick to answer any questions and explained things fully.

Elaine

CruiseKings

7 years ago

Dear Mrs Keech thank you for your lovely feedback. We pride ourselves on our first hand knowledge and expertise. Elizabeth will be delighted to hear your comments.

Elaine Graham
Customer Experience Manager

すべてのカスタマーレビューを表示

Mr MacAulay

Aberdeen

7 years ago

購入日: 30/04/2018

Mr MacAulayのCruiseKingsに関するコメント:

Fantastic service

It was quick & efficent & easy to deal with Trish Smith who is first class.

Elaine

CruiseKings

7 years ago

Thank you for completing our review. It is great to hear that you had such a positive experience with Trish. We look forward to hearing from you soon.

Elaine Graham
Customer Experience Manager

すべてのカスタマーレビューを表示

Dr Govender

7 years ago

購入日: 11/04/2018

Dr GovenderのCruiseKingsに関するコメント:

Abby Duncan was amazing!

Abby Duncan was my agent and she was fantastic! Very patient. Not pushy at all. She was always willing to make adjustments to my quote where needed, and sent me constant updates with methodical...

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Elaine

CruiseKings

7 years ago

Dear Dr Govender, thank you for your lovely feedback. I am delighted to hear your comments regarding Abby's service and will share you comments with the full team at CruiseKings.

Elaine Graham

Customer Experience Manager

すべてのカスタマーレビューを表示

信頼できるカスタマー

7 years ago

購入日: 27/04/2018

Professional, knowledgeable, polite and friendly.

We were given a fair price with all our queries answered professionally and to our satisfaction. A promised call back was as scheduled and we have complete faith that all aspects of our booking...

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Elaine

CruiseKings

7 years ago

Thank you for taking the time to complete our review. I am pleased to hear that you had such a positive experience booking with us. I will share your comments with your Cruise Expert Vicki. We look forward to hearing from you soon.

Elaine Graham

Customer Experience Manager

すべてのカスタマーレビューを表示

Mr Carver

7 years ago

購入日: 23/04/2018

Mr CarverのCruiseKingsに関するコメント:

Helpful staff

The staff are very helpful and gave us some good advice as it's our first cruise . .

Elaine

CruiseKings

7 years ago

Good afternoon Mr Carver thank you for your review. As a first time cruiser it is very important to us that we give you all of the knowledge and advice required to book the right cruise for you. Should you have any additional questions, please do not hesitate to get in touch. We look forward to hearing about your first cruise experience.

Elaine Graham

Customer Experience Manager

すべてのカスタマーレビューを表示

Mr Rowland

Whitley Bay

7 years ago

購入日: 03/05/2018

Mr RowlandのCruiseKingsに関するコメント:

Looking after the customer

I was recommended and CruiseKings delivered everything I needed including convenient flights and an extra room in Rome to get me back as I wanted.

Elaine

CruiseKings

7 years ago

Dear Mr Rowland thank you for your review. I am delighted to hear that we were able to meet your expectations and look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

すべてのカスタマーレビューを表示

Mrs Murray

7 years ago

購入日: 30/04/2018

Mrs MurrayのCruiseKingsに関するコメント:

Special celebration celebrity cruise!

We had great service from Cruise King consultant Valerie, nothing was too much trouble.

Elaine

CruiseKings

7 years ago

Dear Mrs Murray, thank you for your feedback. Valerie will be delighted to hear your comments regarding her service, it is greatly appreciated.

Elaine Graham
Customer Experience Manager

すべてのカスタマーレビューを表示

Mr Birnie

7 years ago

購入日: 01/05/2018

Mr BirnieのCruiseKingsに関するコメント:

Personal service

Personal service. Attention to detail. Knowing client likes and dislikes.

Elaine

CruiseKings

7 years ago

Dear Mr Birnie, thank you for your kind words. It is wonderful to hear that you have had a great experience booking with us.

Elaine Graham

Customer Experience Manager

すべてのカスタマーレビューを表示

Mrs Musgrove

7 years ago

購入日: 23/04/2018

Mrs MusgroveのCruiseKingsに関するコメント:

First class service

Booked with cruise kings last year and found it extremely helpful, so it was an easy choice to book again with them and so far no problems.

Elaine

CruiseKings

7 years ago

Dear Mrs Musgrove, thank you for completing our review. I am delighted to hear such positive feedback regarding our service. We hope to be able to help you with many more bookings.

Elaine Graham

Customer Experience Manager

すべてのカスタマーレビューを表示

レビューの招待状を受け取っていませんか？

CruiseKingsについて

Here at CruiseKings, we know what we’re talking about. We should do – we’ve been in the business for over 50 years. Many of our guests come back year after year for all their cruise holidays. It's our expert advice, our attention to detail, our flexibility and our quality portfolio of unique cruise holidays that sets us apart from the rest. The difference is clear – when you book with us you’ll feel assured that you’ve booked a quality cruise holiday that is as individual as you are.

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