Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

CruiseAway レビュー | https://www.feefo.com/reviews/cruiseaway のカスタマーサービスレビュー| Feefo

すべて（ 1,508件）のレビューを表示中

MARTA

Feefoに#よる#検証#済み

6 years ago

MARTAのCruiseAwayに関するコメント:

The customer service ladies have been very helpful, every time we had a question they have message back and provide us with the right information. Very professional service. Thank you.

Philip Glencoe

Feefoに#よる#検証#済み

6 years ago

Philip GlencoeのCruiseAwayに関するコメント:

Very helpful in booking but one or two unanswered emails prior to the boarding was concerning.

Trusted Customer

Feefoに#よる#検証#済み

Perth WA Australia

7 years ago

Trusted CustomerのCruiseAwayに関するコメント:

Not as personnal over phone as a travel agency

We have not ventured on our cruises as yet, as it is for February and March 2020 Sydney to Perth then Perth to Sydney. Have been told when we looked at these cruises that there was on board credit,...

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Angela

CruiseAway

7 years ago

Dear Mr Evans

I am sorry to hear of your booking experience. As our customers are our most valuable asset, We strive every day to provide an exemplary level of service and make the entire experience as easy and pleasant as possible. I will contact you to discuss the matter in further detail to ensure a positive outcome moving forward.

Kind Regards

Angela Jenkinson

Sales Performance Manger

Trusted Customer

6 years ago

Hi Angela, Just to let you know that we have paid for both cruises on Radiance of the Seas. We had to book our own flights and hotel accommodation before and after Cruise's, with a different supplier as not happy of the choices from Cruise Away, and still no offer of on board credit. Thank you Nigel

信頼できるカスタマー

Feefoに#よる#検証#済み

6 years ago

Happy Cruisers

Very happy cruisers, always deal with Kerryn she is a delight, knowledgeable and friendly.

Williams

Feefoに#よる#検証#済み

Emerald beach

6 years ago

WilliamsのCruiseAwayに関するコメント:

They could have got our deposit refund $3,600 due to cancellation

Not satisfied in not trying harder to get our deposit of $3,600 refunded back to us

CATHERINE

Feefoに#よる#検証#済み

6 years ago

CATHERINEのCruiseAwayに関するコメント:

Responsive, helpful and friendly

Very responsive and helpful

Nigel

Feefoに#よる#検証#済み

Sydney

6 years ago

NigelのCruiseAwayに関するコメント:

Positive outcomes

My wife and I have had consistently good service from our Cruiseaway representative for going on 10 years now. We have on numerous occasions asked for pricing reviews in the runup to specific cruises...

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Kevin

Feefoに#よる#検証#済み

Brisbane

6 years ago

KevinのCruiseAwayに関するコメント:

Yes we will book with Jocelyn on future cruises.

Jocelyn was extremely helpful and always on the ball.

Clementina

Feefoに#よる#検証#済み

6 years ago

ClementinaのCruiseAwayに関するコメント:

False advertising, con merchants they demand a deposit without sending you an itinerary Promise your deposit refund,I have been waiting for six weeks . Do not book with them

Kylie Cornish

CruiseAway

6 years ago

Dear Mrs Prince, Thank you for your feedback, I would like to help you further can you please email me with your booking number to customerexperience@cruiseaway.com.au. Kind Regards Kylie Cornish Customer Experience Officer.

Clementina

6 years ago

Thank you, I now have received my refund, it took far too long to what I was promised An inconvenience as I had to pay my credit card befor the refund. And thanks for keeping the extra credit card fee

JUNE whalley

Feefoに#よる#検証#済み

beeliar w,aus 6164

6 years ago

JUNE whalleyのCruiseAwayに関するコメント:

so well looked after that we have again booked another cruise and are now b

because staffwere so helpful

レビューの招待状を受け取っていませんか？

Feefoレビューが信頼される理由

Feefoの詳細

CruiseAway レビュー

Feefoレビューの回収方法

Feefoレビューを残せるのは誰ですか？

レビューの検証方法

偽のレビューへの対処方法