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Cruise Nation レビュー

評価
非常に優れている
サービス
4.9
/5

5

4

3

2

1

557

68

4

5

1

635

去年の評価数:

すべて( 11,309件)のレビューを表示中
信頼できるカスタマー
12 years ago
購入日: 30/10/2012
Booking made transposing christian names (ie not as on paossport). No info given as to…
Booking made transposing christian names (ie not as on paossport). No info given as to when documents could be expected. Had to ring up numerous occasions trying to rectify problems. Service VERY...

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信頼できるカスタマー
12 years ago
購入日: 26/10/2012
Very impressed by all aspects ie Ship,Staff.Food and amenities,will travel with Costa again
信頼できるカスタマー
12 years ago
購入日: 12/11/2012
i was told by cruisenation the only additional costs once on board the ship would be…
i was told by cruisenation the only additional costs once on board the ship would be for drinks. It came as a shock to find out that the costa line charges 7 euros per person per night for...

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Cruise Nation
Cruise Nation
12 years ago
We have written to you in order to address these issues and regret any confusion caused. Customer Care Department
信頼できるカスタマー
12 years ago
購入日: 14/10/2012
I did not receive travel docs until 4 days before travel despite numerous reminders
I did not receive travel docs until 4 days before travel despite numerous reminders
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Cruise Nation
Cruise Nation
12 years ago
Thank you for your comments Mr Bray, at Cruise Nation we pride ourselves on offering a prompt service and have looked into the late delivery of your tickets. It appears that Costa released your Cruise Documents within 48 hours of your Advance Passenger Information being completed and they were immediately forwarded on to you by our Ticketing department. This is considered to be an acceptable turn around. Customer Care Department
信頼できるカスタマー
12 years ago
購入日: 17/11/2012
Cruise Nation didn't explain the process of getting our documents clearly enough when we booked.…
Cruise Nation didn't explain the process of getting our documents clearly enough when we booked. We had to ring them, then everything was explained. We were not the only ones who were not happy with...

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信頼できるカスタマー
12 years ago
購入日: 29/09/2012
Efficient and helpful staff organised my holiday perfectly and I would happily recommend them and…
Efficient and helpful staff organised my holiday perfectly and I would happily recommend them and will use them again.
信頼できるカスタマー
12 years ago
購入日: 01/12/2012
Cruise good but spoilt by having to sort out debit card being loaded with 300…
Cruise good but spoilt by having to sort out debit card being loaded with 300 dollars. Did not agree with discretionary service charge. Staff should be paid a fair wage by company.
信頼できるカスタマー
12 years ago
購入日: 14/09/2012
First class service, very efficent, will travel again with them.
信頼できるカスタマー
12 years ago
購入日: 06/10/2012
excellent service and fantastic crew
信頼できるカスタマー
12 years ago
購入日: 28/11/2012
Cruise Nation service was ok. Although not so great as to be my first stop…
Cruise Nation service was ok. Although not so great as to be my first stop next time I am booking a similar holiday.
Cruise Nationについて
At Cruise Nation, we are much more than just a booking agency, we are a community of people who all share a passion for cruises and the fantastic value for money that they represent. Our Cruise Nation team has over 50 years experience working behind some big names in Travel, having created millions of fantastic value holidays with specialism European cruises to Caribbean cruises to Mediterranean cruises even Alaskan cruises we guarantee to give you the best and most accurate information and advice possible.
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Cruise Nation Global HQ, Suite C4, Castle Court, Conwy House, Swansea, Vale of Glamorgan, SA7 9LA, United Kingdom
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Cruise Nationについて
At Cruise Nation, we are much more than just a booking agency, we are a community of people who all share a passion for cruises and the fantastic value for money that they represent. Our Cruise Nation team has over 50 years experience working behind some big names in Travel, having created millions of fantastic value holidays with specialism European cruises to Caribbean cruises to Mediterranean cruises even Alaskan cruises we guarantee to give you the best and most accurate information and advice possible.