For over 80 years, Croner has provided award-winning HR, Employment Law, and Health & Safety services to business owners.
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去年の評価数:
Cronerは、#もう#Feefoの#アクティブ#カスタマーでは#ありません
すべて( 4,994件)のレビューを表示中
信頼できるカスタマー
8 years ago
Great customer care
Their staff were very knowledgeable and helpful in a very difficult situation.
Dan
Croner
8 years ago
Thanks for the feedback, I'll make sure to pass it on.
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信頼できるカスタマー
8 years ago
Hi There,
I still have not received the new contracts when we had a meeting to discuss the contracts in June. I find that I am passed around quite a lot from person to person when I have a query. I...
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Dan
Croner
8 years ago
I'm sorry for any delays and for what appears to be a drop in our expected service levels. We take all feedback we receive very seriously and we've been in contact to discuss your feedback and we're continuing to work to resolve your concerns.
信頼できるカスタマー
8 years ago
Well, unfortunately, this still does not seem to be the case, I am still very disappointed and unsatisfied with this service that our company pays a great deal for, and again we are still waiting for answers to questions that we have put forward and still to avail.
Dan
Croner
8 years ago
I'm sorry to see you're still waiting for support. We'll be in contact today.
Dan
Croner
8 years ago
Hello Asha, I can see that Louise and Nicola have been in contact to discuss your feedback and to work towards a resolution. I hope we can regain your confidence in Croner's support and you'll receive the expected level of service in the future. We'd really appreciate an update, please follow option 2 below. Thanks in advance.
信頼できるカスタマー
8 years ago
I have been in discussion with your team and the new outcome I have received has been very positive, i look forward to the continued promised service.
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信頼できるカスタマー
8 years ago
Croner now have a much better understanding of our requirements.
An understanding of our business model and H&S needs was not fully appreciated at the outset of our appointment. This understanding has improved of late and we are close to completing our H&S policy...
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Dan
Croner
8 years ago
Hi Steve, We've been in contact with you to discuss your feedback and look to put in place a plan to make sure you're getting the best service from Croner. We'd really appreciate an update on our contact since your review, please follow option two below. Thanks in advance
Dan
Croner
8 years ago
Hi Steve, We've been in contact to check in and follow up on your feedback. I hope the service your receiving is now at the expected level. We'd really appreciate an update, please follow option 2 below. Thanks in advance.
Dan
Croner
8 years ago
Hi Steve, Thanks for taking the time to talk with Sophie, as discussed we're looking to make sure you've been happy with our attempts to resolve the concerns you raised above. We'd really appreciate an update, please follow option 2 below.
Dan
Croner
8 years ago
Hi Steve, Thanks for taking the time to talk with Sophie last week, as discussed we're looking to make sure you've been happy with our attempts to resolve the concerns you raised above. We'd really appreciate an update, please follow option 2 below.
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信頼できるカスタマー
8 years ago
Not happy with the service I received. Would not recommend based on my experience.
Dan
Croner
8 years ago
I'm sorry to read that Sandra. We take all feedback we receive very seriously, we'll be in contact to discuss in more detail.
信頼できるカスタマー
8 years ago
I am sorry Dan but I do not believe Croner's take feedback seriously because not even your CEO cared to respond to my e-mail. Will now have to make two payments for a service where I was advised only one payment was needed. Feel totally duped by Croner's, and considering taking things further. Note that Emma has been in contact so will see how far that goes.
Dan
Croner
8 years ago
Hi Sandra, Emma has been in contact with you to discuss your feedback. I hope we can look to regain your confidence in our service We'd love an update, please follow option 2 below.
Dan
Croner
8 years ago
Hi Sandra, We've just called to make sure everything is running smoothly with your account and the service we've provided has improved? Unfortunately, you're out of the office until later this week so we'll put an action to follow up with you then. in the meantime we'd really appreciate it if you could provide us with an update on Feefo following Emma's contact to resolve your feedback above, please follow option 2 below. Thanks in advance.
Dan
Croner
8 years ago
Hi Sandra, Emma was in contact last month with you to discuss your feedback. I hope we can look to regain your confidence in our service We'd love an update, please follow option 2 below.
Dan
Croner
8 years ago
Hi Sandra, Thanks for taking the time to talk to Sophie today, as discussed we hope you were happy with the resolution of the concerns you raised with us. We'd be really grateful for an update, please follow option 2 below. Thanks in advance
Dan
Croner
8 years ago
Hi Sandra, Thanks for taking the time to talk to Sophie last week, as discussed we hope you were happy with the resolution of the concerns you raised with us. We'd be really grateful for an update, please follow option 2 below. Thanks in advance
信頼できるカスタマー
8 years ago
After having utilise the Croner service for a while, I can now report that I am enjoying using the service. I now rely on Croner to assist me with all my employment matters and find the employment consultants highly professional and knowledgable and patient. I would now reccommend Croner to anyone that is struggling their HR employment matters and feel it is such a shame that my initial interaction with Croners began so poorly. I am glad that Croners acknowledged this and resloved the matter.
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信頼できるカスタマー
8 years ago
Excellent service, very helpful, answered all my questions and very easy to talk to.
Dan
Croner
8 years ago
Thanks for the feedback, we really appreciate it
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信頼できるカスタマー
8 years ago
By ring back on when a revues the is made
Dan
Croner
8 years ago
We're sorry to read you experienced delays with our communication. We take all feedback we receive very seriously and we'll use it to make sure we improve. I do hope since we've been in contact to discuss your feedback that your experience has improved and we'd really appreciate an update. Please follow option 2 below.
Dan
Croner
8 years ago
Thanks for taking our call today, we were following up since our last contact regarding your feedback. I do hope that your experience has improved and we'd really appreciate an update. Please follow option 2 below. Thanks in advance
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信頼できるカスタマー
8 years ago
As advertised
Lots of support
Friendly team
Personal service
Nothing is too much trouble, they're always happy to chat
Reliable information
Very helpful
Dan
Croner
8 years ago
Thanks for the great feedback, I'm pleased we could help.
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信頼できるカスタマー
8 years ago
Peace of mind
Quick responses. Very helpful and knowledgeable staff.
Dan
Croner
8 years ago
We're always available to take your queries and give you our full support, 24 hours a day. Thanks for the feedback.
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信頼できるカスタマー
8 years ago
As always I found the Croner representative to be most helpful. The documents were uploaded to Simplify very quickly which enabled me to carry out my work in a timely manner.
Dan
Croner
8 years ago
I'm pleased we could give you the support you needed, thanks for the feedback.
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信頼できるカスタマー
8 years ago
Recommending Croner
Excellent and comprehensive service with good advice.
Dan
Croner
8 years ago
We really appreciate the recommendation, thanks for the feedback.
Croner has over 80 years experience in HR management, reward and health and safety. As one of the most experienced and respected specialists in the business, you can rely on us to help you manage your people and responsibilities more efficiently and effectively. Our professionally qualified HR consultants are more than just a mine of legal knowledge; their understanding of your business ensures they are always practical and commercially focused.
Croner has over 80 years experience in HR management, reward and health and safety. As one of the most experienced and respected specialists in the business, you can rely on us to help you manage your people and responsibilities more efficiently and effectively. Our professionally qualified HR consultants are more than just a mine of legal knowledge; their understanding of your business ensures they are always practical and commercially focused.