For over 80 years, Croner has provided award-winning HR, Employment Law, and Health & Safety services to business owners.
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去年の評価数:
Cronerは、#もう#Feefoの#アクティブ#カスタマーでは#ありません
すべて( 4,994件)のレビューを表示中
信頼できるカスタマー
7 years ago
Always helpful
Dan
Croner
7 years ago
Pleased to hear it, thank you.
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信頼できるカスタマー
7 years ago
Highly Recommended
We have used Croner for many years now and have always been on hand when required, from advise only though to full HR issues.
Dan
Croner
7 years ago
We're pleased we could give you the support you needed, thanks for the recommendation.
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信頼できるカスタマー
7 years ago
Excellent communication. Very personable and solution focussed.
Dan
Croner
7 years ago
Thanks for the feedback.
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信頼できるカスタマー
7 years ago
Excellent service
Overall, an excellent service. Always at the other end of the phone with great advice and assistance on impending matters.
Dan
Croner
7 years ago
We're always available to take your calls and give you any support you may need.
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信頼できるカスタマー
8 years ago
Update - excellent
Very little follow up. Still waiting on questions on policy documents asked over two weeks ago.
Dan
Croner
8 years ago
Please accept our apologies for any delays you may have experienced. We take all feedback we receive very seriously. We'll be in contact to discuss in more detail and make sure you're receiving the support you should from us.
Dan
Croner
7 years ago
Hi Richard, I can see that Peter has been out to visit you. I hope we can look to regain your confidence in our support. We'd really appreciate some updated feedback and ratings to reflect our actions to help resolve your concerns. Please follow option 2 below, thanks in advance.
信頼できるカスタマー
7 years ago
Peter Clark, Croner's Senior Health and Safety Consultant, took personal charge of our account straight after my comments above. He has been superb. When he visited us (a small charity) he cut straight through to what we need and how he can help us do it. Delivered the following day, sending us the policies we need, with full explanations. This is how a company should behave after a poor review but rarely do. Thank you to Peter - I am looking forward to continuing to work with him and Croner.
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信頼できるカスタマー
7 years ago
We have been using Croner services for a number of years and have always been happy with the service provided. However, since the departure of Leanne, our consultant, we have found that the service...
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Dan
Croner
7 years ago
Hi Julie, Please accept our apologies for your recent experience with Croner. We take all feedback we receive both positive and negative very seriously. I can see we've been in contact and are due to follow up with you this week.
Dan
Croner
7 years ago
I understand my colleague Louise Kinton, our Consultancy Manager has been in contact with you to discuss this further and we have put correction action steps in place. We take all feedback we receive online very seriously and I hope we can look to regain your confidence in our support moving forward. We'd really appreciate an update, If you could kindly, follow option 2 below that would be much appreciated
信頼できるカスタマー
7 years ago
Thank you for the quick response. I am now happy that everything is being attended to.
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信頼できるカスタマー
8 years ago
Do not advertise or offer services you have no intention of supplying, After gaining a contract and taking monies I was left with no support or help as promised.
Shocking and will certainly not be...
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Dan
Croner
8 years ago
Hi Pam, We take all feedback we receive both positive and negative very seriously. I can see we've been in contact and a visit has been arranged for 24/8/18.
Dan
Croner
7 years ago
Hi Pam, I can see that Sophie has been in contact. We'd really appreciate an update, please follow option 2 below. Thanks in advance.
信頼できるカスタマー
7 years ago
You mean the letter from Sophie, informing me that there is nothing further Croner can do to help my situation and trying to turn it around by saying that 'I' have not co-operated. Yes... the employment documents have finally been done after 6 months of waiting. Nothing further though and NO you have not met expectations.
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信頼できるカスタマー
8 years ago
Product review
Products for us needed further alignment and development to instill confidence and ease in using the system
Dan
Croner
8 years ago
Thanks for taking the time to give us your feedback. We've attempted to contact you today so we can discuss in more detail.
Dan
Croner
7 years ago
Hi Indy, We take all feedback we receive very seriously, we really appreciate an update on the service you've received since leaving your feedback in March. Please follow option 2 below. Thank you in advance.
信頼できるカスタマー
7 years ago
There are some useful improvements being made such as benefit selection and date stamps for employee requests. There are however some further developments that would benefit or overall use and management confidence. we are working on these with our KAM.
Dan
Croner
7 years ago
Hi Indy, We take all feedback we receive very seriously, we really appreciate an update on the service you've received since leaving your feedback in March. To update your ratings please follow option 2 below.
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信頼できるカスタマー
8 years ago
I am happy with the initial response and help with getting started with HR paperwork. However the response to the Health and Safety aspect has been less than prompt. A meeting arranged several...
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Dan
Croner
8 years ago
Hi Linda, please accept my apologies as it appears the service you've received from our Health & Safety department hasn't been to the expected level. We take all feedback we receive very seriously, we'll be in contact to discuss in more detail.
Dan
Croner
8 years ago
Hi Linda, I can see you've now had your visit, I hope it was worthwhile. Please accept our sincere apologies for the delays you experienced. This is not the usual service Croner provide and I hope we can look to regain your confidence in our support moving forward.
Dan
Croner
8 years ago
We'd really appreciate an update on the visit, please follow option 2 below. Thanks in advance
Dan
Croner
8 years ago
Hi Linda, I can see you've now had your visit, I hope it was worthwhile. Please accept our sincere apologies for the delays you experienced. This is not the usual service Croner provide and I hope we can look to regain your confidence in our support moving forward. We'd really appreciate an update on the visit, please follow option 2 below. Thanks in advance
Dan
Croner
7 years ago
Please accept our sincere apologies for the delays you experienced. This is not the usual service Croner provide and I hope we can look to regain your confidence in our support moving forward. We'd really appreciate an update on the visit, please follow option 2 below. Thanks in advance
信頼できるカスタマー
7 years ago
We have now had a successful H&S meeting and are working towards a second one.
Dan
Croner
7 years ago
Hi Linda, I can see you've had a couple of visits now since your original feedback dated 8/08/18, I hope you can see we take feedback very seriously and we'd love to get an update on the service and steps we've taken to improve. Please follow option 2 below. Thanks in advance
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信頼できるカスタマー
7 years ago
Twice I have called regarding 2 different issues. I was given advice then another colleague called and was given different advice. The advice needs to be consistent. It would also be good to be...
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Dan
Croner
7 years ago
Hi Lynn, Please accept our sincere apologies for any lapse you may feel you received from Croner's support. We take all feedback we receive very seriously. I hope we can look to rebuild your confidence in our support moving forward. We'd really appreciate an update, please follow option 2 below. Thanks in advance.
信頼できるカスタマー
7 years ago
Hi,
I had a conversation yesterday with a lovely lady, I cant remember her name (but she is going to Zante). She resolved my issue
many thanks
Lynn
Croner has over 80 years experience in HR management, reward and health and safety. As one of the most experienced and respected specialists in the business, you can rely on us to help you manage your people and responsibilities more efficiently and effectively. Our professionally qualified HR consultants are more than just a mine of legal knowledge; their understanding of your business ensures they are always practical and commercially focused.
Croner has over 80 years experience in HR management, reward and health and safety. As one of the most experienced and respected specialists in the business, you can rely on us to help you manage your people and responsibilities more efficiently and effectively. Our professionally qualified HR consultants are more than just a mine of legal knowledge; their understanding of your business ensures they are always practical and commercially focused.