I got my order very quickly. I do need to exchange one pair of shoes for a smaller size & different style. How do I go about doing this?
Customer Services
Cosyfeet
5 years ago
Thank you for your feedback,
To return the order you will need to login to the Returns Portal on our website using your email address and the order number GE604691696GB. Once you have logged in you will need to follow the instruction to create the returns label.
We hope this is of some help.
If we can be of any further assistance please do not hesitate to contact us.
商品のレビュー
Customer Services
Cosyfeet
5 years ago
Thank you for your feedback.
We are pleased to hear that you were happy with your recent order from Cosyfeet.
If we can be of any further assistance please do not hesitate to contact us.
Customer Services
Cosyfeet
5 years ago
Thank you for your feedback.
We are sorry to learn that the Skye proved to be unsuitable for you.
Please return these to us and we will happily process a refund for you.
If we can be of any further assistance please do not hesitate to contact us.
I ordered online, and am basing this review on that experience.
Your website was easy for me to maneuver through. Placing the order also was easy. And though the world is experiencing stress...
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商品のレビュー
購入日: 18/06/2020
0
共有
JR
John P Richard
Feefoに#よる#検証#済み
5 years ago
John P RichardのCosyfeetに関するコメント:
I have not received my item yet.
Customer Services
Cosyfeet
5 years ago
Thank you for your feedback.
When the order was placed the standard delivery option was selected. This can take between 11-21 working days for delivery.
Therefore we need to allow longer before we can class the parcel as being lost in the post.
Please accept our sincere apologies for any inconvenience this may cause.
If we can be of any further assistance please do not hesitate to contact us.
JR
John P Richard
5 years ago
My order just arrived today and the socks are so soft and roomy and comfortable. I'm sure I am going to love them.
商品のレビュー
Customer Services
Cosyfeet
5 years ago
Thank you for your feedback.
When the order was placed the standard delivery option was selected. This can take between 11-21 working days for delivery.
Therefore we need to allow longer before we can class the parcel as being lost in the post.
Please accept our sincere apologies for any inconvenience this may cause.
If we can be of any further assistance please do not hesitate to contact us.
JR
John P Richard
5 years ago
My order arrived today and the socks are so wonderfully soft and roomy. Am sure I am going to enjoy them.
購入日: 18/06/2020
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
Quality shoes ,delivered in record time
購入日: 06/11/2020
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
Shoes are comfortable but they're a little too wide for me. I need a d width not a double d width.
My wife and I reside in the USA. We ordered some Emma E10577 footwear. Because of the difference in US and UK size specifications, we apparently ordered a size other than what we should. We did try...
They did everything well, super helpful especially when having trouble using my CC for the order. Yes!! I will be buying from them again.
Customer Services
Cosyfeet
5 years ago
At Cosyfeet we do our very best to provide a broad range of wide fitting footwear and other useful products, all manufactured to a high standard. We also pride ourselves in delivering a high degree of customer service with all of our telephone agents who are trained to a high standard and knowledgeable in all of our products. We thank you for taking the time to provide feedback which will be helpful to other potential customers. Should you require any assistance in the future, please do not hesitate to contact us.
商品のレビュー
Customer Services
Cosyfeet
5 years ago
We are so pleased to hear you received such a positive experience with us and you are happy with your recent purchase of wide fitting slippers it’s always encouraging to hear from a very happy customer. Once again, we thank you for taking the time to provide some feedback and should you require any further assistance in the future, please do not hesitate to contact us., we look forward to assisting you again.
Thank you fro your feedback.
We have looked at the order and the standard delivery option was selected when the order was placed. Therefore delivery is between 11-21 working days. We can see by the tracking that the order was delivered on the 6th July, this is within the delivery time expected.
Please accept tour apologies for any inconvenience this may cause.
If we can be of any further assistance please do not hesitate to contact us.
IF
Ina Fishman
5 years ago
Thank you. Order received& am very pleased.
Customer Services
Cosyfeet
5 years ago
We are pleased to hear that your order was received and that it is what you expected.
Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.
There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our premium footwear is exceptionally wide, deep and roomy. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.
There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our premium footwear is exceptionally wide, deep and roomy. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.