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Hello Sophie, We are very sorry to hear about the difficulties you have experienced. We understand that this has been a frustrating situation, and we regret that your experience has not met expectations. I can see that you have been in touch with a member of the team regarding this Kind regards, Jake cardfactory

Hello Corinna, We are very sorry to hear about your disappointing experience with the balloons for your daughter's 13th birthday. We understand how upsetting it must have been to see them flat after only one day, especially when you usually have such positive experiences. We appreciate you bringing this to our attention. A member of the team will be in touch regarding this Kind regards, Jake cardfactory

Hello, Thank you for your wonderful feedback! We're so glad to hear you had a positive experience with us. Kind regards, Jake cardfactory

Hello, We're so pleased to hear you had a positive experience with us! Thank you for taking the time to leave us a 5-star review. Kind regards, Jake cardfactory

Hello Peter, We are sorry to hear that you have not received your card. We understand this must be disappointing. A member of the team will be in touch regarding this. Kind regards, Jake cardfactory

Hello Sarah, We are so pleased to hear that you had an excellent experience with our value and postage service. We really appreciate you choosing Cardfactory for your cards and are delighted to know you’ll continue to do so. Kind regards, Jake cardfactory

Hello, Thank you for your wonderful feedback! We're delighted to hear you had an excellent experience with our product and delivery service. We hope the card is very well received! Kind regards, Jake cardfactory

Hello, We are very sorry to hear that the balloons you received were not in the condition you expected. We understand how disappointing this must be. A member of the team will be in touch regarding this Kind regards, Jake cardfactory

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