Awful, would never use again. Completely missed our names off as to who it was from and when I contacted you your web chat man was so rude!!
Adam
cardfactory
8 years ago
Thank you for your feedback. I am very sorry for the problems you've faced with this order. We usually do send a note with the orders with the name of who it was sent by. I am very sorry this was not done for you, this is not our usual level of service. I also apologise your online Live Chat experience was not good. We do aim to help as much as we can when you conatct us, and i am sorry we could not help you on this occasion. I hope in the future you choose to order with us again, so we can provide you with a better experience and level of service.
Thank you for the great feedback on your personalised gifts. We’re really happy that you like them! We are always expanding our range so be sure to keep checking for new products! Look forward to your continued custom with card factory, and we promise to keep giving you great products and great service!
商品のレビュー
購入日: 29/10/2017
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信頼できるカスタマー
8 years ago
it was very easy to use and delivery was excellent
Super cards fast delivery great price and can order later later in the day and the cards are delivered by the next day. I like being able to personalise and put photographs and names on cards I order.
I ordered several personalised cards, and they were all lovely when they arrived, and the order was dealt with very quickly!
Very good service, lovely products, I will definitely use the online...
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets