First rate service .very pleased with the items and fast delivery
購入日: 24/10/2017
0
共有
TC
Trusted Customer
8 years ago
Trusted Customerのcardfactoryに関するコメント:
Poor I was charged for two identical cards!!
Adam
cardfactory
8 years ago
Thank you for your feedback. I am sorry for the problems you have faced with this order. I can see on our system this order is showing for two cards. I apologise if this is not what you intended to order.
On this occasion we have refunded you the amount of one of the cards, and hope this will make the bad experience you had a bit better.
In the future we hope you will order with us again so we can provide you with a better experience and level of service.
No communication. I placed a order via PayPal after 1 week I did not recieve my goods so I phoned them up they told my the bank Had not released the payment ? I gave them my transaction I'd for from...
さらに表示
Adam
cardfactory
8 years ago
Thank you for your feedback. I am really sorry for what has happened here, this is not our usual level of service. I apologise that there was a delay in the dispatch of this order, due to the inconvenience we have refunded your postage charge and a 20% refund on the order.
I hope you choose to order with us again so we can provide you with a much better experience and level of service.
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets