Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

cardfactory レビュー | https://www.feefo.com/reviews/card-factory のカスタマーサービスレビュー| Feefo

すべて（ 45,468件）のレビューを表示中

Trusted Customer

8 years ago

Trusted Customerのcardfactoryに関するコメント:

Very good

Very helpful on the phone and in the store and most of the balloons lasted ages.

購入日: 02/11/2017

Trusted Customer

8 years ago

Trusted Customerのcardfactoryに関するコメント:

No problems.

it was a perfect transaction.No

購入日: 04/11/2017

信頼できるカスタマー

8 years ago

Good experience

Good website and fast delivery.

Adam

cardfactory

8 years ago

Thank you for your wonderful feedback, we really appreciate you taking the time to write us a lovely review. Please shout about us to all your friends! We are so happy to hear you are so please with your personalised gifts from Card Factory. We look forward to giving you more excellent service soon!

購入日: 23/11/2017

信頼できるカスタマー

8 years ago

Card was perfect, arrived on time and was incredible value for money. My only comment would be that the website needs something, a back button or something incase of mistakes because its very...

さらに表示

購入日: 06/11/2017

信頼できるカスタマー

8 years ago

Nice to deal with but poor quality checking

Item was not sent as described. Replaced but repeated the issue.

Adam

cardfactory

8 years ago

Thank you for you feedback. I am sorry for what has happened here, this is not our usual level of service. We have passed on your feedback to our warehouse to ensure quality checks are done effectively, so this does not happen again.

I am sorry for the inconvenience caused by this, I can see you have been refunded in full for this order. I have also emailed you a discount code as a goodwill gesture . We hope you use this with your next order and we can provide a better experience and level of service to you.

商品のレビュー

購入日: 22/11/2017

信頼できるカスタマー

8 years ago

Excellent choice and price

Excellent choice and price. Easy to personalise

商品のレビュー

購入日: 25/11/2017

信頼できるカスタマー

8 years ago

Great service. Prompt delivery. Nice selection

Service is great!

商品のレビュー

購入日: 28/11/2017

信頼できるカスタマー

8 years ago

Just great at a reasonal price

Love being able to do my own thing, in a way makes it quite personal

商品のレビュー

購入日: 23/11/2017

信頼できるカスタマー

8 years ago

Ordered online and was okay but ordered a few of the same cards so would be good if I could duplicate the same card and change the names but couldn't. Also the larger card was bent when it arrived.

Adam

cardfactory

8 years ago

Thank you for you feedback. I am very sorry for your problems you have encounter with this order, this is not our usual level of service. Unfortunately we do not have a system in place to duplicate personalized cards and just change the name, but we are looking at implementing this. I am sorry we were unable to provide this service for you.

I cannot see any communication from yourself, in regards to this order on our system. We do recommend you contact us directly if you have issues with your order so we can get these resolved as soon as possible for you. On this occasion i have refunded you for the card that arrived bent.

I can see the other cards you ordered, the small size was selected, which is why they were smaller than anticipated. Due to the confusion i have refunded you on the items as well.

I hope this does not stop you from wanting to order with us in the future, so we an provide you with a better experience and level of service next time.

商品のレビュー

購入日: 27/11/2017

Trusted Customer

8 years ago

Trusted Customerのcardfactoryに関するコメント:

Very dissapointed

I ordered a personalised bauble and it came blurry, which is very disppointing as it was taken on a professtional camera and it was going to be a christmas gift.

Emma - Customer Service Advisor

cardfactory

8 years ago

Thank you for your feedback, I'm really sorry that you were unhappy with your product, we haven't been contacted about this so were not aware that there was an issue with it until now.

I have emailed you directly to look into this and arrange a replacement for you.

Really sorry for any inconvenience

商品のレビュー

購入日: 27/11/2017

レビューの招待状を受け取っていませんか？

Feefo Trusted Service Awards

当社の独立した賞は、カスタマーサービスのトップブランドを表彰するものです。受賞者は、お客様からの評価に基づいて決定されます。

Trusted Service Awardsとは

Feefoレビューが信頼される理由

Feefoの詳細

cardfactory レビュー

Personalised Special Year Glass Tokenこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー3^件商品のウェブサイトを表示Poor positioning of text. Looked tacky.

Two Design Handcrafted Christmas Cards - Deer & Robin, Pack of 16 - X170078こ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー6^件商品のウェブサイトを表示Very Good value and quality

Luxury Portrait Boxed Christmas Cards - Postbox, Pack of 12 - X170088こ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー16^件商品のウェブサイトを表示Beautiful cards and great value

Handcrafted Boxed Christmas Cards - Winter Wonderland Deer, Pack Of 12 - X170092こ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー2^件商品のウェブサイトを表示Lovely cards and quality for the price

Two Design Handcrafted Christmas Cards - Sparkle, Pack of 16 - X170077こ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー12^件商品のウェブサイトを表示Good value and lovely cards

Personalised Christmas Card - Eat Drink And Be Merry Sparkles Son and Daughter In Lawこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー5^件商品のウェブサイトを表示Lovely personalisation on card

Personalised Christmas Card - Monochrome and Red Grandchildrenこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー17^件商品のウェブサイトを表示Lovely card and so nice to be able to personalise

Christmas Card - Granddaughter Hugs - C003083-17こ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー7^件商品のウェブサイトを表示Good value card and lovely words

Large Christmas Card - Rainbow Granddaughterこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー8^件商品のウェブサイトを表示Beautiful card and great value

Christmas Card - Brother & Sister in Law - C003206-17こ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー9^件商品のウェブサイトを表示Lovely card and great value

Christmas Wishes Special Dad - C009094-17こ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー3^件商品のウェブサイトを表示Beautiful card and excellent value

Personalised New Baby Card - Boy Giftsこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー9^件商品のウェブサイトを表示Amazing choice. Reasonably priced

Personalised Card - Veniceこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー1^件商品のウェブサイトを表示Beautiful selection. Great price

Hugs Personalised Christmas Card - Reindeerこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー13^件商品のウェブサイトを表示Personalised children's Christmas cards

Personalised Christmas Card - Red, Snowy Baubleこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー17^件商品のウェブサイトを表示Recipient is going to love it

Personalised Christmas Card - Christmas Nightこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー12^件商品のウェブサイトを表示Recipient will feel very honoured!

Personalised Christmas Card - Xmas Wreath Mum and Stepdadこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー5^件商品のウェブサイトを表示The printing was not good and the card was bent when it arrived so ended up purchasing elsewhere.

Photo Upload Bone China Baubleこ^の商^品^に関^す^るさ^ら^な^るレ^ビ^ュ^ー7^件商品のウェブサイトを表示It was not what I wanted.

Feefoレビューの回収方法

Feefoレビューを残せるのは誰ですか？

レビューの検証方法

偽のレビューへの対処方法