cardfactory レビュー

Thank you for your feedback. I am very sorry you keep getting emailed from us so much. When unsubscribing it does usually take 2 weeks before the emails stop being sent to you in full, I apologise for this. I have passed your details to our marketing team, to have you removed from the mailing list as soon as possible. I I hope this does not stop you from ordering in the future. 

Thank you for your feedback. I am very sorry you did not receive this item. Unfortunately we have not recicved any emails from you about this. I have emailed you now so we can get this resolved for you. Sorry for the inconvenience caused. 

Thank you for your feedback. I am really sorry about what happened with you on this order. I appears there were some complications with DPD on the delivery of this item, which is not our usual level of service. As mentioned we refunded your postage charge as soon as we could which i hope you were happy with. Following on, i apologise we did not get this item reordered for you or refunded any sooner. I really hope you decide to order with us again so we can provide you a much better experience and level of service :)

Thank you for your feedback. I am sorry about the way your cards were sent to you, this is not our usual level of service. I have passed on your comments to the warehouse so this does not happen again. I also apologise for the replacements taking so long to get to you and being incorrect. Due to the inconvenience you have had with this order, as a good will gesture we have refunded your postage charge to you. I hope if you decide to order with us in the future, we can provide a much better service to you.