cardfactory レビュー

Thank you for your feedback, I'm really sorry you've not received your order, we haven't been made aware of this until now so I have emailed you to get this sorted for you.

Really sorry for any inconvenience

Thank you for your feedback. I am very sorry about the way you feel. I cannot see any communications from yourself, in regard to this order on our system,. We recommend you contact us directly if you ever have an issue with an order so we can get this resolved for you as soon as possible. 

I have emailed you in regards to this order so we can resolve this issue for you. I hope we can change the negative experience you have had. We will wait your response.

Thank you for your feedback, we really appreciate you taking the time to write into us to leave this great review. We can’t wait to send you more great personalised gifts soon!

Thank you for your feedback. I am very sorry for the bad experience you have had with this order. As an online site we work independently from the Card factory stores, so we are only able to deal with issues with the online side of this order. I do apologise on behalf of the store you visited for the service you recicved. Here is the number for the Card Factory head office if you'd like to get in contact with the store you visited, 01924 839 150.

Due to the poor service you have recicved, we have emailed you a discount code. We hope you use it to order with us again, and we can provide a better service for you.