Whether buying online or collecting in person from one of their depots, our experience of Buy It Direct has been very good with lovely customer service.
I had a problem with entering my card details and my computer so I didn't know if my transaction had completed or not. Customer Servic3s were easily accessed and it was sorted over the phone in no...
Many mistakes and dropped emails, just to get a broken item returned! Finally it got to the right person, who arranged collection wonderfully, but then they just refunded me, rather than sending a...