Buddy Pet Insurance – caring for pets and supporting Australia’s animal welfare communities.
サービス
4.6
/5
5
4
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1
140
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去年の評価数:
すべて( 177件)のレビューを表示中
BC
Bronte Clarke
Feefoに#よる#検証#済み
2 months ago
Bronte ClarkeのBuddy Pet Insuranceに関するコメント:
Very helpful and lots of options for my pets health
CX
Buddy Pet Insurance
2 months ago
Hi Bronte,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Devlin was Vera informative and covered everything I needed to know.
CX
Buddy Pet Insurance
2 months ago
Hi there,
Thank you for your kind feedback! We’re delighted to hear that Devlin was very informative and covered everything you needed to know. It’s great to know you felt well informed and supported throughout the experience.
We truly appreciate you taking the time to share your review!
Kind regards,
Scott
0
共有
CL
Catherine Lavery
Feefoに#よる#検証#済み
2 months ago
Catherine LaveryのBuddy Pet Insuranceに関するコメント:
alot to take in
Good service but an auful lot of information to absorb in such a short space of time especially as an older lady
CX
Buddy Pet Insurance
2 months ago
Hi Catherine,
Thank you for your feedback. We’re glad to hear you found the service good, and we really appreciate your comments about the amount of information provided. We understand it can feel overwhelming, and we’ll take this on board as we continue to improve how we communicate and support our customers. Thanks again for sharing your experience.
Kind regards,
Scott
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Easy to navigate
I researched it for myself.
CX
Buddy Pet Insurance
2 months ago
Hi there,
It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover through our user-friendly online portal was made easy.
Thank you for taking the time to let us know about your experience, we really appreciate it!
Kind regards,
Alisa
0
共有
LH
Lamya El-hawli
Feefoに#よる#検証#済み
AUS
2 months ago
Lamya El-hawliのBuddy Pet Insuranceに関するコメント:
Excellent all credit to Lee
Very amazing service and Lee whom I spoke to was very reassuring and made the phone call very clear for my understanding thanks a million
CX
Buddy Pet Insurance
2 months ago
Hi Lamya,
Thank you for your kind words. We’re delighted to hear that Lee was reassuring and made everything clear and easy to understand during your call. We really appreciate your feedback and will be sure to pass it on.
Kind regards,
Scott
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Caring, knowledgeable and genuine
Continual follow up that was helpful to ensure I got the insurance done rather than annoying as some follow up can be. The call taker was genuinely a dog lover and understood my getting upset when...
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CX
Buddy Pet Insurance
2 months ago
Hi there,
Thank you for your thoughtful feedback, and we’re very sorry for the loss of your beloved dog. We’re so pleased to hear our team provided caring, knowledgeable, and genuine support, and that you felt understood throughout the process. It means a great deal to know you felt supported while putting cover in place for your dog’s health and wellbeing.
Thanks again for letting us know about your experience, we really appreciate it.
Kind regards,
Alisa
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
I didn’t sign up
Please turn on 2FA my details were put into your site by someone obsessed with me and they put my 14 year old child down for the cats name- such childish behaviour which could have been stopped if...
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CX
Buddy Pet Insurance
2 months ago
Hi there,
Thank you for your review and for bringing this to our attention, I am sorry for any inconvenience caused from this transaction. I have notified our team to assist with your request and passed along your feedback to the relevant team.
Kind regards,
Scott
CX
Buddy Pet Insurance
2 months ago
Hi there,
I understand that you have gotten in touch with one of our team members who assisted with your request, if you have any questions, please let me know as we are always happy to help.
Kind regards,
Scott
0
共有
SL
Sharon Lihou
Feefoに#よる#検証#済み
AUS
2 months ago
Sharon LihouのBuddy Pet Insuranceに関するコメント:
Well priced good cover
Great service online and the follow up call.
Good options that make sense
Well set out and explained clearly.
I like that a specific condition or accident isn't capped as other insurance companies...
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CX
Buddy Pet Insurance
2 months ago
Hi Sharon,
We are happy to hear of the value that you have found in your cover and of the service that you have received during your experience.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Good rating
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Its ok
CX
Buddy Pet Insurance
2 months ago
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Buddy Pet Insurance offers flexible cover options with up to 90% back on eligible vet bills, up to $35,000 per year, depending on the level selected. Choose from three levels of accidental injury and illness cover. Policies can be used with any registered vet in Australia and are easy to manage online, including digital claims. Buddy also supports animal welfare initiatives nationwide through its Giving Program.
Buddy Pet Insurance offers flexible cover options with up to 90% back on eligible vet bills, up to $35,000 per year, depending on the level selected. Choose from three levels of accidental injury and illness cover. Policies can be used with any registered vet in Australia and are easy to manage online, including digital claims. Buddy also supports animal welfare initiatives nationwide through its Giving Program.