Buddy Pet Insurance – caring for pets and supporting Australia’s animal welfare communities.
サービス
4.6
/5
5
4
3
2
1
131
19
7
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7
165
去年の評価数:
すべて( 165件)のレビューを表示中
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Pet insurance
Was easy to understand pleasent and full of information made me want to join up .
CX
Buddy Pet Insurance
6 months ago
Hi there,
It is always wonderful to hear of the great service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Pushy
Very pushy, I was simply on the website doing some research when I was called
And before I new it im now insured for gold cover
I may not need to insure him for that much and yes I agreed to it...
さらに表示
CX
Buddy Pet Insurance
6 months ago
Hi there,
Thank you for reaching out to share your review with us and I am sorry to hear of your dissatisfaction following your experience.
As this is not the service that we expect our customers to receive, we appreciate you sharing your feedback and providing us with the opportunity to review your experience further.
Please note that your policy gives you a 30-day cooling off period, during which you may cancel your policy and any premium paid will be refunded, unless a claim has been made. If you do wish to discuss your policy cover or any concerns further, please don't hesitate to reach out to our team, who will be happy to assist you.
Kind regards,
Alisa
0
共有
JN
Jacinda Newman
Feefoに#よる#検証#済み
AUS
6 months ago
Jacinda NewmanのBuddy Pet Insuranceに関するコメント:
Buddy insurance- definitely your Buddy!
Easy to use and understand. The website experience was user friendly and the policy costs were reasonable
CX
Buddy Pet Insurance
6 months ago
Hi Jacinda,
It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover through our user-friendly online portal was made easy.
Thank you for taking the time to let us know about your experience, we really appreciate it!
Kind regards,
Alisa
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Customer service was Awesome
Customer service was awesome, they had to call me back several times as I had a member of my family in Emergency. They were very helpful and very patient, we finally managed to get the whole process...
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CX
Buddy Pet Insurance
6 months ago
Hi there,
We are pleased to hear of the great service you received when speaking with our team and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it and hope your family member is doing well.
Kind regards,
Alisa
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Very good. The premiums are way better than some other companies.
CX
Buddy Pet Insurance
6 months ago
Hi there,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
0
共有
SU
Susan
Feefoに#よる#検証#済み
AUS
6 months ago
SusanのBuddy Pet Insuranceに関するコメント:
All my questions answered which made me confident with Buddy Insurance
Hello, I have just joined Buddy Pet Insurance and how lovely as my German Shepard is called Buddy 😀
Anyway I was impressed with the young lady giving me all the information I required for Buddy's...
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CX
Buddy Pet Insurance
6 months ago
Hi Susan,
We are always pleased to hear that we have been able to assist our pet parents in times of need and that your claim experience was met with ease.
Thank you for taking the time out of your day to share your review with us, we really appreciate it.
Kind regards,
Alisa
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Efficient, informative and comprehensive
Very accomodating and took the time to clarify anything asked.
I didn’t feel rushed or pressured at all from start to finish.
I had a few things going on at the same time as the call and he...
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CX
Buddy Pet Insurance
6 months ago
Hi there,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Confident our expectations will be met.
Very respectful and informative.
Details outlined on the website and given by the staff member we spoke to allowed us to make a very informed decision.
CX
Buddy Pet Insurance
6 months ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Good service
I spoke to Lee and he was very helpful and a very enjoyable fellow
CX
Buddy Pet Insurance
6 months ago
Hi there,
Our team is always so pleased to hear of the service that our valued customers receive, and we appreciate you taking the time out of your day to let us know about your experience.
Kind regards,
Alisa
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Great service. Helpful, knowledgeable and understanding to my needs.
I found the service I received at a high rate.
She was easy to talk too.
Answered all my questions.
CX
Buddy Pet Insurance
6 months ago
Hi there,
It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf.
Kind regards,
Alisa
Buddy Pet Insurance offers flexible cover options with up to 90% back on eligible vet bills, up to $35,000 per year, depending on the level selected. Choose from three levels of accidental injury and illness cover. Policies can be used with any registered vet in Australia and are easy to manage online, including digital claims. Buddy also supports animal welfare initiatives nationwide through its Giving Program.
Buddy Pet Insurance offers flexible cover options with up to 90% back on eligible vet bills, up to $35,000 per year, depending on the level selected. Choose from three levels of accidental injury and illness cover. Policies can be used with any registered vet in Australia and are easy to manage online, including digital claims. Buddy also supports animal welfare initiatives nationwide through its Giving Program.