Thank you for your 5 star review!
We are pleased to hear you are happy with your purchase.
We hope to see you again soon.
Kind regards
The BHS.COM Team
Item arrived damaged and when i contacted customer services, to return the item they didn't read my email and offered a courier collection, but i had to wait in all day for collection. So just to...
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Deanne
British Home Store
7 years ago
Thank you for your feedback and I am sorry to hear of your problem and that your item was not delivered perfect condition in this instance. Our dispatch team do pack all our lights with care as many of our light fittings and chandeliers contain glass or crystal however we do apologies that your item was damaged in transit. We have investigated with our customer support team and can confirm upon receiving return requested for your order 6th June we offered a free of charge collection, upon your reply advising you was not able to await a collection a return label for sending via Royal Mail as requested was sent to you same day. We can see you chose to use the Royal Mail label for your return
Assuring you our best attention at all times.
Kind Regards
The BHS.COM Team
商品のレビュー
Deanne
British Home Store
7 years ago
Thank you for your feedback and I am sorry to hear of your problem and that your item was not delivered perfect condition in this instance. Our dispatch team do pack all our lights with care as many of our light fittings and chandeliers contain glass or crystal however we do apologies that your item was damaged in transit.
Assuring you our best attention at all times.
Kind Regards
The BHS.COM Team
Items arrived quickly and the DPD courier e-mails advising of delivery were great.
Didn’t receive any confirmation e-mails from BHS though confirming order which was a bit disappointing.
Delivery was prompt, but disappointed with how my ceiling light was packed, every droplet was tackled in knots and took my absolutely ages to untangle.
Prompt delivery. Pillowcases did not match duvet colour wise. Reverse duvet fabric did not coordinate just plain pale pink sheeting. Returns procedure not yet forthcoming even after requesting.
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles, and bedding, with fast and free UK delivery on all orders*. You'll find lots of light fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
*excludes bulbs-only orders
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles, and bedding, with fast and free UK delivery on all orders*. You'll find lots of light fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
*excludes bulbs-only orders