Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products.
We hope to see you again soon.
Kind Regards,
The BHS Team
Delivered the next day for no extra charge and got regular updates on delivery times, great service!
Lindsay
British Home Store
6 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products.
We hope to see you again soon.
Kind Regards,
The BHS Team
My first order code didn’t work that they sent me for registering and my lamp was damaged
Lindsay
British Home Store
6 years ago
Thank you for your review, I can confirm our customer service team have spoken to you to resolve this matter and are also sending replacement parts, but if you do require any further assistance, please do not hesitate to contact us, we are always happy to help.
Assuring you our best attention at all times.
Regards, The BHS Team
Awaiting a refund for a light I had purchased incorrectly, I purchased the correct one from Bhs and I'm still waiting for my money back
Lindsay
British Home Store
6 years ago
Thank you for your review, I can confirm your item has been received back and your refund was processed this morning, if we can assist you any further, please do not hesitate to contact us.
Assuring you our best attention at all times.
Regards, The BHS Team
So, a bit complicated but I orderded twice by mistake. No obvious way to cancel an order, so I emailed. Unfortunately it wasn't picked up in time so I still received two sets of products. Return...
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Lindsay
British Home Store
6 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our service and products.
If you do require any further assistance, please do not hesitate to contact us, we are always happy to help.
We hope to see you again soon.
Kind Regards,
The BHS Team
I found the site by accident as I had no idea there was any part of BHS left,and remembering how good the old lighting dept was I put in an order.The touch lamps I bought are nicely designed and...
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Lindsay
British Home Store
6 years ago
Thank you for your 4 star review! We are pleased to hear you are happy with our service and products.
We hope to see you again soon.
Kind Regards,
The BHS Team
Ordered 13/06/20 -goods received 16/06/20 however they have an offer on to receive free bulbs with light fittings which weren't with the lights. E4-mailed Customer Services on 17th June 2020 to...
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Lindsay
British Home Store
6 years ago
Thank you for your 3 star review! We are pleased to hear you are happy with our products and our free bulb offer.
Apologies for the delay in customer service responding, due to the current situation, we are working with a skeletal team and are getting back to all customers as quickly as we can.
Assuring you our best attention at all times.
Kind Regards,
The BHS Team
The light we ordered came broken - 2 out of the 3 glass sticks broken on arrival Still await replacements. Shame
Lindsay
British Home Store
6 years ago
Thank you for your review! We can see you have contacted our customer service team and they have arranged spares to be sent out to you, these will be with you shortly. In the meantime, if we can assist you any further, please do not hesitate to contact us.Assuring you our best attention at all times.Kind Regards,The BHS Team
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products.
We hope to see you again soon.
Kind Regards,
The BHS Team
Excellent products supported by first class service, and fast delivery.
Lindsay
British Home Store
6 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products.
We hope to see you again soon.
Kind Regards,
The BHS Team
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles, and bedding, with fast and free UK delivery on all orders*. You'll find lots of light fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
*excludes bulbs-only orders
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles, and bedding, with fast and free UK delivery on all orders*. You'll find lots of light fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
*excludes bulbs-only orders