Very Poor. Nobody gets back to you after enquiries. Always chasing them up for matters.
3
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
9 years ago
Good communication before sale agreed, not quite as good between then and exchange/completion
Customer Relations Team
Bridgfords Estate Agents
9 years ago
Thank you very much for taking the time to leave us this feedback. I'm glad that the overall service was good. I am sorry you felt it did not continue after your offer was accepted. It may help if I explain after acceptance of an offer until exchange of contracts the branch have no direct influence on such matters as conveyancing process. They have a duty to monitor, assist where possible as asked and report any information deemed helpful to bring the transaction to fruition. I will pass your feedback to the branch, as all feedback is appreciated as it identifies areas where we can improve. Many thanks!
They did not do any of the work promised. I had to write the description for the house, then they still managed to get it wrong on rightmove and zoopla and the floor plan they got wrong too. I had to...
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Customer Relations Team
Bridgfords Estate Agents
9 years ago
Thank you very much for taking the time to leave us this feedback. I'm very sorry to hear that this was your experience and you were unhappy with the service you received. I do appreciate your comments these have been passed on to the Regional Performance Manager to address with the branch. If you would like to discuss this in more detail at all please email us at review@countrywide.co.uk. Many thanks.
Reactive rather than proactive staff gave feedback and although improved slightly still not a 5 star service
Customer Relations Team
Bridgfords Estate Agents
9 years ago
Thank you for taking the time to leave us this review, I'm glad to see that the overall service was good but if you would like to go through your experience in any more detail or elaborate on how the branch could have turn this into a five star review please email us at review@countrywide.co.uk as we do appreciate all feedback. Many thanks.
We felt we were talking to a real person(s) and received personal care. It was a complicated sale but staff kept us informed and chased our buyer and solicitors
when necessary.We benefited from the...
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Customer Relations Team
Bridgfords Estate Agents
9 years ago
Thank you once again for your wonderful review. I'm pleased to see that you benefited from the passionate and personal approach taken by the Bridgfords team in Stalybridge. I will pass on your kind comments to Richard and the entire team at the branch. Many thanks.
Everything is handled very professionally...
I live away from UK and I don't have to think about my property once, because I know that Bridgfords is managing it :)
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
9 years ago
Helpful,informative,good follow up to questions, friendly, efficient.
Customer Relations Team
Bridgfords Estate Agents
9 years ago
Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Bridgfords team in Yarm. Many Thanks!
Thank you for taking the time to leave us this excellent review, it's great to see that the Bridgfords team in Ashton-Under-Lyne were once again able to provide their proven, 5 star service! Many thanks!
Bridgfords have been successfully selling and renting properties since 1832 in the North of England. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Bridgfords have been successfully selling and renting properties since 1832 in the North of England. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.