The customer service was excellent. My steps were delivered next day with no p&p charge but I mistakenly ordered a set of steps that weren't high enough for my needs. I contacted customer service...
The first set of ladders received was damaged in transit, but the brilliant customer service provided by Carly S meant a replacement set was received quickly and without any quibbling
Service was responsive but we were disappointed when one item was not shipped due to being out of stock, when it had shown as available at the time of ordering.
