Boomerang レビュー

Thank you for your review of our service. It's great to hear you are pleased with the way we communicate with our customers, and if you would kindly get in touch with our customer support team, we will help get this sorted for you. It is our top priority to ensure that games are despatched out to customers as soon as possible, as we want to maintain the best level of service for our customers. We recognise there may be instances, such as with some of the lower demand titles in your request list where games may not be immediately available. In these instances, we will award Payback Points for any time you do spend waiting. These points can be used on Bonus Games, Free Rental Months and discounts of up to 50% off purchases, which allows you to get the best value possible from each payment that you make. If you do ever find yourself waiting longer than the estimated wait times, please get in contact with our customer support team and they will be able to assist you. We are available from 9AM to 5:30PM Monday through Friday, and you can contact us on email, through Livechat, via social media or even over the phone.

Hello. Thank you for your review of our rental service. It's excellent to hear that you have enjoyed your time with the service, and that you have been saving money on those brand new releases. It is also fantastic to hear that we were able to help you on the rare occasion you need assistance. I will pass this feedback onto our customer support team as they will be pleased to hear they were able to help you! We will always do the very best we can for our customers, ensuring that they get the best value possible from our service. With the rising prices of video games, renting has never looked better. We look forward to saving you more money as we move forward.