Bluecrest Wellness レビュー

Good Afternoon, Thank you for your rating and review. I am very sorry to hear about the issue you experienced with your results being withheld due to a payment discrepancy, especially as you had already paid and had to spend time resolving this. I understand how frustrating and distressing that must have been. I did try to call and have left a voicemail, and I would really welcome the opportunity to discuss this further with you. Please do call us on 0800 6522 183 so we can look into this in more detail and support you properly. Kind regards, Rob

Good Afternoon, Thank you for your rating and review. It is wonderful to hear that Tracy made you feel relaxed and well supported throughout, with a calm and professional approach. I am also pleased that you found the results detailed and reassuring. Thank you as well for highlighting the parking arrangement at the venue. I have passed this on so we can look at providing clearer guidance in advance to help avoid any unnecessary delays on arrival. Kind regards, Rob

Good Afternoon, Thank you for your rating and review. It is great to hear that everything felt smooth and straightforward for you from start to finish. Kind regards, Rob

Good Afternoon, Thank you for your rating and review. I appreciate you highlighting the parking situation at the Leonardo Hotel in Cork, and I have passed this feedback on to the venues team for consideration. I am pleased to hear that aside from this, you had no other concerns with your experience. Kind regards, Rob

Good Afternoon, Thank you for your rating and review. I am very sorry to hear about your experience. I can completely understand how this would have left you feeling uneasy and affected your overall visit. I did try to call to discuss this with you but wasn’t able to get through. If you would be willing, please call us on 0800 6522 183 so we can talk this through and look into it further for you. Kind regards, Rob

Good Afternoon, Thank you for your rating and review. I am sorry to hear that your experience did not meet expectations, particularly around the level of care and follow up support. I can see that a complaint has been raised, and we look forward to addressing your concerns in full as part of that process to ensure everything is properly reviewed and responded to. Kind regards, Rob