Hi Mark,
We provide 14 days free cover on new bike purchases. Once the free cover period is coming to an end, we'll provide you with a quote to extend cover past the 14 day free period. You're only required to provide your payment details if you decide to proceed with a full Bikmo policy.
Please contact the CX team if you'd like to discuss your policy in more detail, we'll be happy to answer any queries or discuss any concerns you may have.
Email: support@bikmo.com
Tel: 01244 470337
Thank you
The option of the trial insurance period offers not only a convenience of the arrangement, but foremost the comfort of the immediate enjoyment of the purchase made.
James Marsh
Bikmo
2 years ago
Congratulations on your new bike, and thank you for the excellent feedback! Ride safe.
I wish I could remember the person's name - they were so helpful, lovely, and immediately helpful. No faff!
James Marsh
Bikmo
2 years ago
Thank you for the excellent feedback, Sophie. You were supported by Steve Jones in our Customer Experience team, I'll be sure to pass your kind words onto him. Ride safe.
購入日: 07/09/2023
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Gerhard Holischka
Feefoに#よる#検証#済み
Hallein
2 years ago
Gerhard HolischkaのBikmoに関するコメント:
Im Vorfeld haben wir abgestimmt, ob unsere Fahrradscchlösser von Bilmo akzeptiert werden.
Abschluss der Versicherung für unsere Räder war einfach und wir hoffen, daß wir nie die Versicherung in...
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Alex D.
Bikmo
2 years ago
Hallo Gerhard, vielen Dank für deine Bewertung! Es freut uns, dass wir dir ein gutes Gefühl geben können. Wir wünschen dir weiterhin viel Spaß beim Biken!
The absolute worst customer service I have ever encountered. After overcharging me, and months of emails back and forth, Bikmo finally agreed to credit me the amount over charged. 5 months later I am...
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James Marsh
Bikmo
2 years ago
Hi Adam,
We sincerely apologise for the delay in us reaching a resolution for your payment / refund errors. I'm pleased that we have since been able to resolve this for you you, and that a full investigation into the circumstances surrounding the errors has been carried out.
The service you received was certainly not up to the usual high standard we strive to achieve, and we are very sorry for this. Additional training and processes have now been put in place to avoid anything similar from happening again.
Ride safe,
Team Bikmo
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
