I liked the way they followed up after I bought bike insurance in order to check that my locks met the insurance requirements. They then responded promptly when I told them what locks I was using
Tom
Bikmo
1 year ago
Thanks for your review!
Although we list the criteria on our policy sales journey, we want customers to be certain they meet our locking/e-bike criteria to be eligible. We want you to be safe and sound while out getting out on the roads.
I was quickly put through to a Customer Service Agent, who was exceptionally helpful and knowledgeable. My queries were dealt with in a timely and professional manner, with no ambiguity or chance of...
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Aaron
Bikmo
1 year ago
Thank you for the kind words, I will pass them on to the team!
If you need any else, please don't hesitate to reach out.
Kind Regards,
Aaron - CX Agent & Bike Geek
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
