called me after inquiry and explained details as we needed hi altitude insurance
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信頼できるカスタマー
7 years ago
Offered what I needed at a good price.
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信頼できるカスタマー
7 years ago
Very good. Good advice and great price.
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信頼できるカスタマー
7 years ago
Scam!
Scam! Im still waiting for my refund! They said cancellation was 21days but tet refuse to cancel! Have to go through my bank! Scam!
Big Cat Travel Insurance
Big Cat Travel Insurance
7 years ago
Thank you for your feedback.
Big Cat Travel Insurance is not a "scam" and our reviews reflect that.
All policies have a 21 day Cooling Off Period in which you can cancel the policy and receive a full refund, provided you have not departed your home country. (We are only required by the Financial Conduct Authority to provide a 14 day cooling off period)
It is assumed that you depart your home country on the start date of the policy and as you requested a refund 5 days after the policy had started, you were informed no refunds can be made.
Whilst we have no obligation to offer any refunds outside of the Cooling Off Period or when travel has commenced, in this instance we have offered a full refund as a gesture of good will.
Kind Regards
Big Cat Travel Insurance
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信頼できるカスタマー
7 years ago
Great service
Great service helpful and friendly
Much better than all the other insurance companies I phoned!!!
Really helpful which is what you need when looking for one off insurances for Asia
Brilliant service 100% always go back as you talk to a professional also very responsible on price
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信頼できるカスタマー
7 years ago
Reassurance for hiking over 2500m
My existing annual cover with another provider excluded hiking over 2500m so I felt I had to take out additional insurance. It was straightforward though a little expensive, I thought. I don’t know...
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信頼できるカスタマー
7 years ago
Nice and simple
Very good price, able to ask questions on the phone. So far so good
