Bents Garden & Home レビュー

Thank you for your review and for choosing to visit Online Store. We’re very sorry to hear that your mirror did not arrive in a perfect condition and can only apologise for any disappointment and inconvenience you have been caused if you feel we did not respond in a timely manner. To help us understand what went wrong and to address any concerns raised as quickly as possible, we do ask for images of any damaged items so we can investigate and arrange for a either refund or a replacement, and I believe our Customer Care colleagues have been in touch to discuss further. Please accept our sincere apologies and we hope this will not deter you from visiting again in the future. Kind regards

Thank you for leaving such a lovely review on our Store. Your kind words are very much appreciated, and we are delighted to read you receive a high standard of service. We hope to see you again very soon. Kind regards

Thank you for letting us know about the high standard of service you received from our Online Store. We hope to be of assistance again in the future. Kind regards

Thank you for taking the time to complete a review. I understand that your cushions have arrived, but we’re very sorry for the delay and any disappointment caused in awaiting the delivery of your bench. Your bench is being shipped directly from our supplier, and due to recent warm weather, we’ve seen a significant increase in demand for outdoor furniture, which has unfortunately impacted delivery time. Please be assured our Customer Care colleagues are in touch with our supplier to get an update on your order. We sincerely apologise for the inconvenience you have been caused and thank you for your patience and understanding and for giving us the opportunity to assist. Kind regards