Bents Garden & Home レビュー

Thank you so much for leaving feedback on your recent experience. We are so disappointed that you did not receive a high standard of service and we can only apologise for the inconvenience you were caused. I am pleased that our colleague was able to assist you, however I am sorry that you received the incorrect item and we have shared your feedback with our colleagues. It is also disappointing that our Couriers did not keep you informed and we have addressed your concerns with them. Thank you for bringing this matter to our attention and we sincerely hope this incident will not deter you from visiting our Online Store again in the future. Kind regards

Thank you for updating us and for providing us with a further review on your experience. We are so pleased that we were able to resolve the issue with your furniture and would once again like to apologise for the inconvenience you were caused. Thank you for your kind words for our Customer Care team, which will be shared with them and if you remember any names, please let me know (m.bent@bents.co.uk) and I will personally recognise them. Kind regards

Thank you for letting us know about your experience of our Online Store. We are so sorry to read you did not receive a high standard of service, it is so disappointing and we can only apologise. I understand our Customer Care colleagues have been in touch to personally address your concerns, so thank you for bringing this to our attention. Kind regards