Bents Garden & Home レビュー

Thank you for taking the time to leave a review. After speaking with our Online Team, it appears there was an error in the description; this was a genuine oversight and we are so sorry for any disappointment and inconvenience you have been caused. Unfortunately, the medium sized Jellycat Peanut Penguin is now out of stock and if you would like a refund then we can arrange this for you. Thank you for bringing this to our attention. Kind regards

Thank you for your kind words for our colleague which I have shared and will ensure they receive the recognition they deserve through our internal recognition scheme. We are so pleased you receive a high standard of service from our store and we hope to be of assistance again in the future. Kind regards

Thank you for leaving a review; we very much appreciate constructive feedback as it allows to improve. We are truly sorry if you have not experienced a warm and respectful atmosphere when visiting as our colleagues should demonstrate a professional manner at all times. I’m pleased to read you enjoy the yoga classes and appreciate your willingness to give us another chance however I can only apologise if your breakfasts were not to our high standards and that we were not able to replace them at the time. Your feedback has been shared as has your kind words for our colleagues (let me know if you remember any names) however we would like to personally apologise and if you would email me a contact number (m.bent@bents.co.uk), we will call you back. Thank you for bringing this to our attention and hope we are able to speak with you. Kind regards

Thank you so much for taking the time to let us know about the high standard of customer service you have received. It means so much to us and we appreciate you getting in touch and hope that you will consider us for future purchases. Kind regards

Thank you for your feedback. We are so pleased to read you received a high standard of service and if you can remember any names, please let me know (m.bent@bents.co.uk) so we can personally thank them through our internal recognition scheme. Hope we can be of assistance again in the future. Kind regards

Thank you so much for letting us know about your experience of our Online Store and the service you received from our colleagues. It is very much appreciated, and we hope to be of assistance again soon. Kind regards