Hi Hayley, sorry to hear you didn't enjoy your box. However, by the sounds of it, you may have missed some important gameplay ;) Don't forget these are mystery stories with lots of hidden clues, puzzles, and red herrings. Make notes on everything - it may come into play later on. It sounds like you may have gone down the wrong path... Don't forget to check the hints on our help pages. If you are still struggling, reach out to our customer team who can provide further help or arrange a refund under our 'love your first box' guarantee. Take care.