bakerdays レビュー

Thank you for your wonderful review! We're delighted to hear that the photo cupcakes and balloon arrived on time and exactly as ordered for your husband's 50th birthday. It's also wonderful to know that you were pleased with our communication, speedy delivery, and that you enjoyed the sponge. We appreciate your feedback regarding the icing, as customer comments help us continue to improve our products and service. Thank you for choosing bakerdays to be part of such a special celebration, and we hope to help with many more occasions in the future!

We're very sorry to hear about your experience and understand how disappointing this must have been for both you and your stepfather, especially on such an important occasion. We appreciate that someone was available to receive the delivery and that the delay resulted in the cake arriving later than expected. We also understand your frustration regarding the refund you were advised would be processed but have not yet received. This is not the standard of service we strive to provide, and we sincerely apologise for both the delivery issue and the lack of resolution afterwards. Please contact us at sales@bakerdays.com with your order details, and we'll be happy to investigate the outstanding refund and work to resolve this for you as quickly as possible.

Thank you so much for your wonderful review! We're delighted to hear that your personalised Good Luck In Your Exams Letterbox Cake arrived on time, in excellent condition, and that the courier updates kept you informed throughout the delivery. It's especially lovely to hear that your granddaughter enjoyed the cake and thought it tasted even better than before! Knowing that you've returned to order this cake several times means a great deal to us. Thank you for your continued support and kind words about both our service and products. We look forward to helping you celebrate many more special occasions in the future.