Thrilled to hear your delivery was speedy! Thanks for letting us know. 😊
商品のレビュー
購入日: 04/02/2024
0
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AM
Ammen Myudeen
2 years ago
Ammen MyudeenのBababing!に関するコメント:
I did not recieve the product i ordered
Richard
Bababing!
2 years ago
Hi Ammen,
Really sorry for the mix-up! 🤦♂️ Glad we've got this sorted quickly for you! 👍
商品のレビュー
購入日: 02/04/2024
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信頼できるカスタマー
2 years ago
Delivery was late
Nick
Bababing!
2 years ago
Hi,
Firstly, I do apologise that our delivery times were not up to your requirements. After reviewing your order, it was noted that your order arrived with us on Friday 29th March which was Easter Good Friday. Unfortunately our offices and Warehouse were closed during the Easter Holiday, however we ensured your order was despatched as soon as we arrived back after the Easter break.
購入日: 29/03/2024
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SO
Sarah Owen
2 years ago
Sarah OwenのBababing!に関するコメント:
I ordered my rocker over a week ago and still haven't received it, I have emailed and had no response. Also no tracking number
Nick
Bababing!
2 years ago
Hi Sarah,
Firstly, let me sincerely apologise for the lack of response to your email as we do pride ourselves on our customer service. This is unacceptable and to this I do apologise. I will immediately look into your order for you on Monday and will ensure this is despatched using a 24 hour delivery service. I will also ensure a tracking reference number is also provided for you.
The bag arrived with a tear down the seam on the outside. Sending back, but have to pay for the return. Have requested to be reimbursed for the return postage but have not heard anything back.
Nick
Bababing!
2 years ago
Hi,
Firstly, I am sorry to hear you received a faulty item as this is an extremely rare occurrence. In normal circumstances we will of course send a replacement to you, however on this occasion you required a full refund which is completely acceptable. Unfortunately we are unable to provide product return reimbursements as we simply do not have the facility to carry out this, however we did offer as standard a free returns label for you in order to send back your item for a refund and investigation on the fault. Should you have contacted prior to sending your item back to us we would of course advised you of the free returns label.
商品のレビュー
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Nick
Bababing!
2 years ago
I am sorry to hear that your item is faulty which is a very rare occasion this occurs. We would have course supplied you a replacement or alternatively a refund should you so wish.
I personally didn’t have any interaction with their customer service. So can’t really give much of a review.
Richard
Bababing!
2 years ago
Thanks for your feedback! We're delighted to hear that you found our site easy to use. 😊👍 We're sorry we didn't get the chance to interact with you directly, but if you ever have any questions or need assistance in the future, don't hesitate to reach out.
Excellent service and quality of items is absolutely fabulous! Best bedding we have bought so far. Thank you!
Richard
Bababing!
2 years ago
Absolutely thrilled to hear that you're loving our service and the quality of our items! 😊🌟 We're over the moon that our bedding is the best you've bought so far! 🛏️💫 Thank you for your kind words and for choosing us! 🙌
Great service, easy to use the website & contacting customer service was simple, easy, fast & effective!
Richard
Bababing!
2 years ago
🎉 Thank You for Your Feedback!
😊 We're thrilled that you found our service easy to use and our customer support fast and effective.
And fantastic to hear that you're loving your changing bag! 🎒 We're glad we could make your experience a positive one.
If you ever need anything else, just give us a shout.
Thanks, Richard
商品のレビュー
購入日: 06/03/2024
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VG
Victor Galea
2 years ago
Victor GaleaのBababing!に関するコメント:
Very good fast service
Richard
Bababing!
2 years ago
Thank you for your feedback! 🚀 We're delighted to hear that you were pleased with our fast service. 😊 If you ever need assistance again in the future, don't hesitate to reach out. We're here to help! 🌟