AXA Insurance - Ireland レビュー

Good Afternoon Francesca Thank you for taking the time to provide your feedback, I am sorry to hear you were disappointed with our renewal process. We strive to provide transparent and clear communication regarding our renewal processes, and we regret if this was not made sufficiently explicit to you. Your feedback is valuable to us, and we will take this into consideration to improve our communication in the future. Our customer service team are on hand to answer any queries you may have regarding your policy or can assist you in opting out of our automatic renewal process. Upon reviewing your policy I can see that a renewal notice was emailed to you 30th of March which would have included your proof of no claims bonus. Please don't hesitate to reach out to us if we can assist you further; we value your custom and continued loyalty to AXA. Kind regards Sinead Feefo Coordinator