One member of you staff in that office I can only describe as hostile
JulieAnn Martindale
AXA Insurance - Northern Ireland
9 years ago
Thank you very much Gerry for your feedback and taking the time to talk to me today. Please accept my sincere apologies once again. I feel as disappointed as you must have felt when you told me about the level of customer service that you received. As discussed I have got your bonus confirmed and I have issued your Certificate to you. We really do value your custom and I really hope this bad experience will not put you off staying with AXA in the future. Do not hesitate to contact me in the future.
