An experienced Sales and Lettings Agent helping people move since 1836.
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去年の評価数:
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Feefoに#よる#検証#済み
9 years ago
The Southbourne branch were really friendly and helpful. Especially the man...
The Southbourne branch were really friendly and helpful. Especially the manager who went out of his way to chase solicitors and other agents for us once they had found us a buyer.
Customer Relations Team
Austin & Wyatt Estate Agents
9 years ago
I am so pleased to read how personable and helpful you found the team at the Southbourne branch of Austin & Wyatt. I am happy to hear how you felt they went the extra mile to ensure your sale transitioned smoothly. Many thanks for taking the time to leave this great review.
No such thing as a stupid question - all enquiries were handled in efficient & friendly manner. All staff were professional & polite every time I spoke to them
Customer Relations Team
Austin & Wyatt Estate Agents
9 years ago
It is wonderful to hear that you were able to take advantage of the 5* star service the team at Austin and Wyatt in Lower Parkstone offer to all of their customers. I will pass on your wonderful review to the team and their Regional Manager. Many Thanks.
Very professional in all that they did for us. The negotiation process was handled effectively and they managed to secure us the house we wanted and a sale on ours that meant we could achieve this....
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Feefoに#よる#検証#済み
10 years ago
overall good
some times getting hold of staff due to changes.lost personal help once buyer found
Customer Relations Team
Austin & Wyatt Estate Agents
10 years ago
Thank you for your comments. I have passed them forward to the branch to help them improve their customer experience.
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Feefoに#よる#検証#済み
10 years ago
Would use them again, Greg fantastic
Lyndhurst branch on the whole were very good. Greg was who made it easy though, very experienced and works very hard. Kept us in the loop, updated and made it happen, as we didn't have very much...
Good estate agent office pity the in-house solicitor was not local
From day 1 I was kept informed about progress or not and help with finding and sending forms to faraway 'inhouse' solicitors
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Feefoに#よる#検証#済み
10 years ago
Disappointed
Having used Austin & Wyatt to both purchase and sell a property in recent months I was very unhappy with the service. On the sale the valuation of our property was soon "backed away from" once we had...
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Alice
Austin & Wyatt Estate Agents
10 years ago
Thank you very much for your feedback, I am sorry to hear that you felt the branch did not meet the high standards we expect of them. If you wish to discuss this further with me I've emailed you with my details and I'd be happy to give you a call to go through this in more detail. Thank you again for taking the time to respond.
Kind Regards,
Alice Diggory
信頼できるカスタマー
10 years ago
Hi Alice - If you could email me your details I'd me happy to discuss with you
Alice
Austin & Wyatt Estate Agents
10 years ago
Thank you very much for getting back to me, I've sent you another email with my details so please feel free to get in touch at a time that suits you.
From the start of our sale process through to conclusion I cannot fault the professionalism of the team. James and David were excellent in maintaining communication and ensuring we were fully...
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Feefoに#よる#検証#済み
10 years ago
Lovely estate agent, poor management of invoice
Our estate agent Natalie was very good. We liked her organisation and positive approach. The let down for us was the final invoice. We agreed a rate of 0.8% plus vat. The agency failed to produce the...
good communication skills coupled with the use of all the latest technology to advertise our property
excellent service in relation to our requirements to let a property in Bournemouth
Rebecca
Austin & Wyatt Estate Agents
10 years ago
Hi there, Thank you so much for leaving us this review and we will make sure this is passed on to the relevant branch. All the best for the future and we look forward to working with you. Bex :)
Established since 1836, Austin & Wyatt have been providing a high-standard service to customers across Dorset, Wiltshire and Hampshire. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Established since 1836, Austin & Wyatt have been providing a high-standard service to customers across Dorset, Wiltshire and Hampshire. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.